Appendix B

Appendix A

Quatech ExpressCard Parallel Port Adapter User’s Manual

Appendix B

Warranty information

Quatech, Inc. warrants the SPPXP-100 to be free of defects for five (5) years from the date of purchase. Quatech, Inc. will repair or replace any board that fails to perform under normal operating conditions and in accordance with the procedures outlined in this document during the warranty period. Any damage that results from improper installation, operation, or general misuse voids all warranty rights. No representation is made regarding the suitability of this product for any particular purpose.

Please complete the following information and retain for your records.

DATE OF PURCHASE:

____________________________

MODEL NUMBER:

SPPXP-100

PRODUCT DESCRIPTION:

Parallel Port Adapter

SERIAL NUMBER:

____________________________

All products returned to Quatech for either warranty or non-warranty repair MUST be assigned a Returned Material Authorization (RMA) number prior to shipment. This RMA number must be clearly marked on the exterior of the product’s return packaging and in any correspondence to ensure proper routing and prompt attention. To obtain an RMA number, contact Quatech Technical Support Department at 1-800-553-1170 or (330) 655-9000. In order to prevent damage to returned merchandise during shipment, please package electronic components in anti-static/shock proof materials.

For warranty repair/returns, please have the following information available when contacting the Technical Support department:

1.Model number and serial number of the product under warranty

2.Repair instructions and/or specific description of the problem

For non-warrantyrepairs or upgrades, contact the Technical Support department for current repair charges and please have the following information available:

1.Purchase order number to cover the cost of the service

2.Model number and serial number of the product

3.Repair or upgrade instructions relative to the product

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Rev 1.00 (July 2007)

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Quatech SPPXP-100 user manual Warranty information, Appendix B