Using configuration utilities | Quatech ExpressCard Parallel Port Adapter User’s Manual |
Troubleshooting
Note: Any unauthorized repairs or modifications will void the adapter’s warranty.
This section lists some common problems and their causes. If the information below does not provide a solution, contact Quatech technical support.
Problem | Cause | Solution |
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The Parallel Port | ¾ The card is not seated | 1. Check the card to make sure that it is |
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Adapter cannot | properly. | firmly seated in the card slot. | |
communicate with |
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other equipment. |
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¾The device driver is not 1. Double check the Device Manager per the
installed. | instructions in Using Device Manager to |
| ensure that drivers are installed |
| correctly and that all devices are working |
| properly. |
| 2. Try uninstalling the ExpressCard |
| Adapter from the Device Manager |
| window and then repeat the hardware |
| installation instructions. |
¾The ExpressCard port is 1. If possible, connect a known good
faulty. | ExpressCard device to the PC and see if |
| it operates properly. |
Page 18 | Rev 1.00 (July 2007) |