Rackmount Solutions PRO1500E, PRO500E English, Press and release the On/Off, even though there is

Models: PRO700E PRO500E PRO1100E PRO500iE PRO1500E PRO700iE

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English

English

 

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause

What To Do

 

 

UPS will not turn on

On/Off/Test button not

Press and release the On/Off/

 

 

 

pushed

Test button to start UPS

 

 

UPS operates in

Input AC circuit breaker is

Reset circuit breaker by

 

 

battery mode only,

tripped

pressing the plunger back in.

 

 

even though there is

 

If the AC circuit breaker trips

 

 

normal AC present

 

after UPS starts up, reduce

 

 

 

 

the load on the UPS

 

 

Fault LED is

UPS has detected an

Call for service

 

 

illuminated

internal fault

 

 

 

Site Wiring Fault

Incorrect service wiring

Have a Qualified Electrician

 

 

LED is illuminated

 

correct the service wiring

 

 

The On-line/On-

The UPS is being

Disconnect the computer

 

 

Battery LED is

controlled via its

cable from the UPS and press

 

 

illuminated, but

communications port

the On button. If UPS works

 

 

there is no output

 

normally, the software has

 

 

 

 

control of the UPS

 

 

UPS does not

The batteries may be weak

Charge the batteries for 8

 

 

provide expected

or at the end of useful

hours and retest. If the runtime

 

 

runtime

service life

is still less than expected, the

 

 

 

 

batteries may need to be

 

 

 

 

replaced, even though the

 

 

 

 

Weak/Bad Battery LED is not

 

 

 

 

illuminated

 

 

Weak/Bad Battery

Weak/bad batteries or bad

Check battery connections,

 

 

LED is illuminated

connections at the battery

charge the batteries for 8

 

 

 

 

hours, replace the batteries

 

 

 

 

 

 

 

UPS occasionally

Normal operation

The UPS is performing its

 

 

emits a beep

 

intended function

 

 

Overload LED is

The load has exceeded the

Check the specifications (see

 

 

illuminated and a

UPS's capacity

section 8). Remove part of the

 

 

constant alarm

 

load

 

 

The On-Line LED is

The UPS is in either the

The UPS is performing its

 

 

blinking and the au-

Boost mode or the Buck

intended function

 

 

dible alarm is silent

mode

 

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Rackmount Solutions PRO1500E English, Press and release the On/Off, even though there is, cable from the UPS and press