RECEIVING FAXES

RECEIVING FAXES

Most fax machines send a fax alert tone before transmitting a fax. When the AFX-400 hears a fax alert tone, it automatically routes the call to the FAX/MODEM jack.

Fax calls can also be routed using transfer codes or a distinc- tive ring service (see “Using a Distinctive Ring Service” on Page 9).

Using Transfer Codes

For fax machines that do not transmit alert tones, the caller can enter the transfer code to tell the AFX-400 to route the call to the FAX/MODEM jack. You can tell callers how to enter the code before they fax you, or you can record the instructions on your answering machine (see “Preparing an Answering Ma- chine for Use with the AFX-400” on Page 5).

Callers must follow these steps to transfer a call to the FAX/ MODEM jack.

1.Call the AFX-400.

2.When it answers, press # 9 1 on a touch-tone phone.

3.Press the fax machine’s START or SEND button.

You can also transfer a call yourself. To transfer the call to the FAX/MODEM jack, enter # 9 1 on any touch-tone phone on the same line as the AFX-400. If you are using a pulse (rotary) phone that is directly connected to the AFX-400, dial 4 to transfer the call.

To transfer the call from the fax machine back to a touch-tone phone or answering machine connected to the AFX-400, dial

# 8 1.

RECEIVING MODEM CALLS

Unlike most fax machines, modems do not send an alert tone. Modem calls must be routed using transfer codes or a distinc- tive ring service (see “Using a Distinctive Ring Service” on Page 9).

Using Transfer Codes

To have the calling modem automatically send the required transfer code, the caller must insert the code in the modem’s dialing string immediately following the phone number.

To connect to the AFX-400 while it is set to home mode, add the following to the modem’s dialing string.

,, , # 9 1 , # 9 1 , # 9 1 , # 9 1

To connect to the AFX-400 while it is set to office mode, add the following to the modem’s dialing string.

, # 9 1 , # 9 1 , # 9 1 , # 9 1

Notes:

A comma (,) in most modems’ dialing string inserts a two-second pause. If the caller’s modem uses a longer or shorter pause, have them adjust the dialing string accord- ingly.

The code string for home mode is designed for an answer- ing machine set to answer after two rings. If your answer- ing machine is set to answer after more than two rings, have the caller add a 6-second pause for each additional ring.

For long distance calls, have the caller add a four-second pause to the beginning of the code string.

You can also transfer a call yourself. To transfer the call to the FAX/MODEM jack, enter # 9 1 on any touch-tone phone on the same line as the AFX-400. If you are using a pulse (rotary) phone that is directly connected to the AFX-400, dial 4 to transfer the call.

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Radio Shack AFX-400 owner manual Receiving Faxes, Receiving Modem Calls, Using Transfer Codes