18
Troubleshooting
Hotplate ignition or hotplate burners faulty
Is the power on? Is the clock illuminated? If
not there maybe something wrong with the
power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner
slots blocked by debris? Is the burner trim
correctly located? Are the burner caps
correctly located?
See the section entitled ‘Cleaning your cooker’
Hotplate burners will not light
If only one or all the hotplate burners will not
light, make sure that the parts have been
replaced correctly after wiping or removing for
cleaning.
Check that there is not a problem with your
gas supply. You can do this by making sure
that other gas appliances you may have are
working.
Do the burners spark when you push the
button? If not check the power is on - is the
clock illuminated?
Grill not cooking properly
Are you using the pan and trivet supplied with
the cooker? Is the pan being used on the
runners, not the fl oor of the compartment? Is
the grill tray pushed fully back to stop?
Steam is coming from the oven
During cooking, food naturally produces
steam, particulary when cooking foods with
high water content (e.g. oven chips). There
may be some steam visible at the grille at the
rear of the hotplate. This is perfectly normal.
Steam can condense to water droplets on
the cool outer trim or the oven door. It may be
necessary during cooking to wipe away any
moisture with a soft cloth. This will also help to
prevent soiling and discolouration of the oven
exterior by cooking vapours.
Take care when opening the oven door as
there may be a momentary puff of steam
when the oven door is opened. Stand well
back and allow any steam to disperse.
The oven fan is noisy
The note of the oven fan may change as the
oven heats up - this is perfectly normal.
The knobs get hot when I use the oven or the
grill, can I avoid this?
Yes, this is caused by heat rising from the
oven or the grill, and heating them up. Don’t
leave the oven door open. Make sure that the
grill pan is pushed right back to the ‘back stop’
when grilling.
Food is cooking too slowly, too quickly, or
burning
Cooking times may differ from your
previous oven. Check that you are using
the recommended temperatures and shelf
positions. See the ‘Oven cooking guide’
section of these instructions. The oven control
settings and cooking times are intended to be
used only as a guide. Individual tastes may
require the temperature to be altered either
way, to get the results you want. Try cooking at
a higher temperature setting.
The oven is not cooking evenly
Do not use a tin or baking tray larger than
340mm x 340mm in the Main oven or 232mm
x 321mm in the Tall oven.
If you are cooking a large item, be prepared to
turn it round during cooking.
If more than one shelf is used, check that
space has been left for the heat to circulate.
When a baking tray is put into the oven, make
sure it is placed centrally on the shelf.
Check that the door seal is not damaged and
that the door catch is adjusted so that the door
is held fi rmly against the seal.
A dish of water when placed on the shelf
should be the same depth all over. (For
example, if it is deeper at the back, then the
back of the cooker should be raised up or
the front lowered). If the cooker is not level
arrange for your supplier to level it for you.