Raypak 5100 X. Service Call Verification, B. Unit Is Not Running, C.Condensation Seems Excessive

Models: 5100 6100

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B. UNIT IS NOT RUNNING

Is the control panel Power lamp ON? If not, the circuit breaker may be shut OFF or tripped. Reset the breaker by switching it OFF, then back ON. Verify that the breaker is set and operating properly before calling for service.

Are the thermostat setting and the Pool/Spa setting correct? Verify that the temperature has been properly set on the thermostat, and that it is higher than the current water temperature.

At this time all three lamps should illuminate and the fan should start to run.

Is the Water Flow lamp ON? This lamp will turn OFF if not enough water is flowing through the unit. Improperly positioned valves or a dirty filter could decrease the flow of water required for efficient operation. If this lamp is OFF, but you can feel normal flow at the pool returns, check the water valves or settings.

Have you waited approximately 5 minutes for the time delay? After the unit has been running and then shut OFF for any reason, there is a delay before operation can begin again.

Is the Heat Demand lamp ON? If not, then the thermostat setting is not higher than the temperature of the water. Raise the thermostat setting.

C.CONDENSATION SEEMS EXCESSIVE

Heat pumps can produce a large amount of condensation (water) during operation. If you suspect that the heat pump is leaking:

a. Use a pool chemistry test kit to confirm there is no chlorine in the condensation. Or,

b. Shut the heat pump OFF and leave the filter pump running to see if the water stops dripping. If the water stops dripping, the heat pump is not leaking.

X. Service Call Verification

Before you make a service call, first determine if the problem is:

Warranty Service

Heat pump operation (power supply, water flow, or time clock adjustment)

NOTE: The MANUFACTURER IS NOT RESPONSIBLE for these adjustments.

POWER SUPPLY

Verify that all circuit breakers are reset and working properly.

If the Power lamp on the control panel still does not light, contact the installing dealer, since it may be a power problem requiring an electrician.

WATER FLOW

Verify that the pool filter is clean to provide good flow.

Verify that valves are properly positioned to allow adequate water flow through the heat pump.

If the Water Flow lamp on the control panel still does not light, and water is circulating in the pool, verify that all valves are positioned correctly.

TIME CLOCK ADJUSTMENT

Verify that the time clock is set to permit the unit to run long enough to heat properly.

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Raypak 5100, 6100 owner manual X. Service Call Verification, B. Unit Is Not Running, C.Condensation Seems Excessive