Troubleshooting Guide

Problem

Possible Cause

Solution

 

 

 

 

 

Sometimes the scooter

Brakes are not adjusted properly

Refer to adjusting the brakes instructions on page 4.

 

doesn’t run, but other

 

Check all wires around the motors and all connectors to make sure

 

times it does

Loose wires or connectors

 

 

 

they are tight.

 

 

 

 

 

Charger gets warm

Motor or electrical switch

Contact your local Razor authorized service center for diagnosis and

 

during use

damage

repair.

 

 

 

 

 

Scooter does not stop

Normal response to charger use

No action required. This is normal for some chargers and is no cause

 

when applying the brake

 

for concern. If your charger does not get warm during use, it does not

 

 

 

mean that it is not working properly.

 

 

 

 

 

Scooter makes loud

Brakes are not adjusted properly

Refer to adjusting the brakes instructions on page 4.

 

noises or grinding

 

Apply a lubricant such as 3 in 1TM or Tri-FlowTMto the chain.

 

sounds

Chain is too dry

 

 

Brake rotor is dragging on brake

Use your fingers to twist the caliper adjuster in either direction until

 

 

pads

rotor is centered between pads.

 

 

 

 

Need Help? Visit our web site for updates and a list of authorized service centers at www.razor.com or call toll-free at 866-467-2967Monday - Friday 8:00 AM - 5:00 PM Pacific Time.

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Razor E200, E100, E300, E150 Mean that it is not working properly, Sounds Chain is too dry Brake rotor is dragging on brake