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Reference

Not receiving all cable channels

Make sure you have set up the GUIDE Plus+ Gold menu to recognize your cable box. Select GUIDE Plus+ Menu from the
Main menu, then select Setup from the GUIDE Plus+ menu. Choose Yes when asked if you have a cable box. Then
select Setup from the Main menu and make sure to search for all channels when prompted.

Cant select certain channel

Channel may be blocked or not approved in the Parental Controls menu.
If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct mode.

Noisy stereo reception

May be a weak station. Use SOUND button to change to mono mode instead of stereo.

No picture, no sound but TV is on

Maybe the cable/air setting is set to the wrong position. To fix, select GUIDE Plus+ Menu from the Main menu, select
the Setup option, and provide the correct information on the following screens.
Maybe a vacant channel is tuned.
If watching VCR (connected only through antenna input), make sure TV is tuned to channel 3 or 4the same as CH3/4
switch on VCR. Also check to make sure the TV/VCR button on the VCR is in the correct mode.

Sound okay, picture poor

Check antenna connections.
Try adjusting sharpness function to improve weak signals.

Black box appears on the screen

Captioning may be turned on. Check the Closed-Caption Display control panel in the Channel menu.

GUIDE Plus+ Gold IR controllers not working

Check to make sure the controllers are positioned correctly over the IR remote sensors.
Your remote may be interfering with the IR controller. Place a piece of dark tape over the IR controller.
GUIDE Plus+ Gold system control of cable box is slower than direct control of the box when changing channels.
Care and Cleaning
CAUTION: Turn OFF your TV before cleaning.
You can clean the TV as required, using a soft lint-free cloth. Be sure to occasionally dust the ventilation slots in the cabinet
to help assure adequate ventilation.
The TVs screen may be cleaned with a soft, lint-free cloth as well. Take care not to scratch or mar the screen. If
necessary, you may use a cloth dampened with warm water.
Never use strong cleaning agents, such as ammonia-based cleaners, or abrasive powder. These types of
cleaners will damage the TV.
While cleaning do not spray liquid directly on the screen, or allow liquid to run down the screen and inside the TV. Also,
avoid placing drinks or vases with water on top of the TV. This could increase the risk of fire or shock hazard or damage to
the TV.
Caution: If fixed (non-moving) images are left on the screen for long periods, they may be permanently imprinted on the
screen. Such images include network logos, phone numbers, and video games. This damage is not covered by your
warranty. Extended viewing of channels displaying these images should be avoided.