Other Information
Frequently Asked Questions (FAQs)
What’s the quickest way to view High Definition (HD) video?
Connect an
How do I tell an analog channel from a digital channel?
There are three different ways to tell if your channel is digital or not. Press the INFO button to display the channel banner. Look at the left corner for a channel number. Channels with a primary channel and a subchannel is a digital channel, but not all digital channels have subchannels. Look at the right corner for the format (4:3 for analog and sometimes digital; 16:9 for digital) and resolution the TV is receiving. Go to page 20 for more information.
Why does channel search find a lot of channels, but when I try to tune to them there’s nothing there?
Some channels are enabled by the cable company that don’t carry programming, such as
Why does the first channel search take a long time?
If you’ve checked each box in the channel search menu, the TV is looking for all available channels in the channel list. If you do have digital channels, the TV is also searching for each subchannel of that digital channel.
How do I control other devices I’ve connected to the TV?
Because your TV came with a universal remote, you can program your remote to the button corresponding with the device you have connected to your TV. Go to page 28 for information on programming your remote.
Why do I have sound, but no picture when I turn on my TV?
There is a lamp inside the TV which needs approximately one minute to reach full brightness. You’ll hear audio during this time and the picture increasingly gets brighter as the lamp warms up.
Why are there black bars on my screen and can I get rid of them?
Analog channels are sent in a 4:3 format, which cannot fill a 16:9 screen like your TV. Most digital channels are sent in a 16:9 format which do fill your screen, but sometimes are sent in 4:3. It depends on how the station is formatting the video. Press the FORMAT button to see the different formats available that may eliminate the black bars. Go to page 61 for more information on screen format.
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