RCA TCM XXX Table of Contents

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Table of Contents

Introduction......................................................................................................................................... 2

Cable Modem Features.................................................................................................................................................. 2

What’s on the CD-ROM.................................................................................................................................................. 2

Accessing the Diagnostics Display through the CD-ROM............................................................................................. 2

Computer Requirements................................................................................................................................................ 3

Cable Modem Overview..................................................................................................................... 4

What the Modem Does.................................................................................................................................................. 4

What the Modem Needs to Do Its Job.......................................................................................................................... 5

Before You Begin................................................................................................................................. 5

Contact Your Local Cable Company.............................................................................................................................. 5

Connecting the Cable Modem............................................................................................................ 7

Connecting the Cable Modem to a Single Computer.................................................................................................. 7

USB Connection.............................................................................................................................................................. 9

Using Windows 98 SE for USB Connection................................................................................................................. 10

Using Windows 2000 for USB Connection.................................................................................................................. 14

Using Windows Me for USB Connection..................................................................................................................... 18

Using Windows XP for USB Connection...................................................................................................................... 20

Ethernet Connection to One Computer...................................................................................................................... 22

Connecting More Than Two Computers to the Cable Modem..................................................................................23

Activating the Cable Modem............................................................................................................ 24

Initialization Mode....................................................................................................................................................... 24

Using the Cable Modem .............................................................................................................................................. 26

Indicators – Operational Mode.................................................................................................................................... 25

Buttons.......................................................................................................................................................................... 25

Reset Switch.................................................................................................................................................................. 26

Other Status Indicators................................................................................................................................................. 26

Frequently Asked Questions ............................................................................................................ 27

General Troubleshooting.................................................................................................................. 29

USB Troubleshooting.........................................................................................................................31

Quick Reference................................................................................................................................. 43

Service Information........................................................................................................................... 44

Glossary.............................................................................................................................................. 45

Contents

Main Safety Information Table of Contents 2 Cable Modem Features Whats on the CD-ROM Accessing the Diagnostics Display through the CD-ROM Computer Requirements 4 Placing the Rubber Feet on the Cable Modem Cable Modem Overview What the Modem Does 5 What the Modem Needs to Do Its Job Contact Your Local Cable Company Cable Modem Overview Before You Begin Page Connecting the Cable Modem to a Single Computer Attaching the Cable TV wire to the Cable Modem Fig. 1: Basic Home Wiring Fig. 2: USB Connection Important Connection Information AC Power Supply Coaxial Cable USB Connection 10 Using Windows 98 SE for USB Connection Fig. 5 Fig. 6 Fig. 3 Fig. 4 Fig. 7 Fig. 8 Fig. 9 Page Page Fig. 13 Fig. 14 Fig. 15 Page 18 Using Windows Me for USB Connection Page Page Fig. 21 22 Ethernet Connection to One Computer Coaxial Cable CABLE jack Fig. 22: Ethernet Connection 23 Connecting More Than Two Computers to the Cable Modem Fig. 23: Ethernet Hub Connection Ethernet Hub Activating the Cable Modem X Buttons Additional Information Indicators Operational Mode Reset Switch Reset switch X Other Status Indicators Page Page Page 31 TS Fig. 1 USB Installation Troubleshooting Symptoms Symptom 1 32 TS Fig. 2 Solution 1: 1A. Uninstall USB cable modem TS Fig. 3 1B. Remove another Network Adapter 35 1C. Reinstall the cable modem Symptom 2: Solution 2: 2A. Validate a proper installation. Page Page 2C. Ensure that your cable modem network adapter is enabled on your computer system. 39 2D. Uninstall the USB cable modem if neither A, B, or C is applicable Symptom 3: Solution 3: Symptom 4: 40 Solution 4: TS Fig. 4 Symptom 5: Solution 5: Page Page Minimum System Requirements Quick Reference Buttons Light/LED Indicators Service Information Quick Reference Glossary Page Page Informations sur la scurit ATTENTION Table des matires 2 Caractristiques du modem cble Contenu du CD-ROM Accs lcran de diagnostic par le CD-ROM Ordinateur requis 4 Installation des pieds en caoutchouc sur le modem cble Le modem cble : Gnralits Ce que fait le modem 5 Ce dont le modem a besoin pour faire son travail Avant de commencer Contactez votre cblodistributeur local 6 Veuillez vrifier ce qui suit auprs du cblodistributeur : Avant de commencer Information importante Raccordement du modem cble un ordinateur unique Connexion du cble de cblodistribution au modem cble Fig. 1: Cblage de base pour la maison Fig. 2: Connexion USB Renseignements importants sur la connexion Bloc dalimentation Cble coaxial Connexion USB 10 Utilisation de Windows 98 SE pour la connexion USB Fig. 5 Fig. 6 Fig. 3 Fig. 4 Page Fig. 9 Page Page Fig. 13 Fig. 14 (suite la page suivante) Fig. 15 Page 18 Utilisation de Windows ME pour la connexion USB Page 20 Fig. 19 Fig. 20 Utilisation de Windows XP pour la connexion USB Fig. 21 22 Connexion Ethernet un seul ordinateur Cble coaxial Prise CABLE Fig. 22: Connexion Ether net 23 Connexion de plus de deux ordinateurs au modem cble (si support par le cblodistributeur) Activation du modem cble Mode dinitialisation X Boutons Informations supplmentaires Voyants lumineux - Mode oprationnel Interrupteur de rinitialisation Interrupteur de rinitialisation X (suite la page suivante) Page Page Page 31 Dp. Fig. 1 Dpannage dinstallation USB Symptmes Symptme 1 : 32 Dp. Fig. 2 Solution 1 : 1A. Dsinstaller le modem cble USB. Dp. Fig. 3 1B. Suppression dune autre carte rseau. Page Page Page 2C. Vrifiez que la carte rseau de votre modem cble est active dans votre ordinateur. 2D. Si les solutions A, B et C restent sans effet, dsinstallez le modem cble USB. Symptme 3 : Solution 3 : Symptme 4 : Solution 4 : Dp. Fig. 4 Symptme 5 : Solution 5 : Page Page Configuration minimale requise Guide rapide Boutons Voyants lumineux/DL Service aprs-vente Guide rapide Glossaire