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6) The TCP/IP protocols are located below the “RCA or Thomson Cable Modem.” Scroll down
the list until you come to “TCP/IP RCA or Thomson Cable Modem.” Select it. If “TCP/IP RCA
or Thomson Cable Modem” is not there, click on the “Add” button.
7) The “Select Network Component Type” window appears. Select “Protocol,” and click on the
“Add” button.
A new window appears with a “Manufacturer’s” window on the left-hand side and a
“Network Protocols” window on the right hand side.”
8) In the “Manufacturer’s” window, select “Microsoft.”
9) In the “Network Protocols” window, select “TCP/IP.”
The addition of the “TCP/IP RCA or Thomson Cable Modem” protocol should be automatic.
USB Troubleshooting