












VIII.


Troubleshooting





























































The following troubleshooting guide takes you through some of the more common problems associated with the installation and/or operation of a wireless system. If the problem persists, please call 
  | Issue: | Cause and solution: | ||
  | No  | •  | Check that the transmitter AC power adapter is fully inserted into the wall  | 
  | 
  | sound | 
  | outlet and the power cord from the AC adapter is firmly connected to the  | |
  | 
  | 
  | transmitter power input jack.  | |
  | 
  | •  | Confirm that the speaker is turned ON and tuned to the transmitter – the  | |
  | 
  | 
  | power/tuning indicator light (A) on the front of the speaker should  | |
  | 
  | 
  | illuminate green.  | |
  | 
  | •  | Confirm that the speaker AC power adapter is fully inserted into the wall  | |
  | 
  | 
  | outlet and the power cord on the AC power adapter is firmly connected to  | |
  | 
  | 
  | the speaker power input jack.  | |
  | 
  | or  | ||
  | 
  | •  | Check that the   | |
  | 
  | 
  | (+,   | |
  | 
  | •  | Check that the audio source component (stereo, TV, etc.) is turned on and  | |
  | 
  | 
  | transmitting sound as it normally should.  | |
  | 
  | •  | Check that the speaker volume is turned up.  | |
  | 
  | •  | If you are using a Tape 2 Monitor output from your receiver/amp as the  | |
  | 
  | 
  | audio output, check that you have pressed the Tape Monitor/Tape 2  | |
  | 
  | 
  | button on the front of the receiver. This will turn on the Tape 2 outputs,  | |
  | 
  | 
  | which may not have been active.  | |
Issue:  | Cause and solution:  | |||
No  | •  | When using battery power, make sure the batteries are fresh and replace if  | ||
sound/  | 
  | necessary.  | ||
distortion/ | •  | Check that the speaker power/tuning indicator light (A) is illuminated  | ||
static | •  | green.  | ||
  | 
  | Check that the transmitter audio level indicator light is flickering  | ||
  | 
  | 
  | intermittently. If the light is not intermittent and you know you are using a  | |
  | 
  | 
  | fixed level audio source, play music on your audio source while adjusting  | |
  | 
  | 
  | the input level control on the back of the transmitter. Adjust the level  | |
  | 
  | 
  | control until the light begins to blink intermittently again.  | |
  | 
  | or  | 
  | 
  | 
  | 
  | •  | If the transmitter is connected to a variable output, make sure the output  | |
  | 
  | 
  | level control wheel is turned all the way UP, and adjust the volume  | |
  | 
  | 
  | on the audio source up or down as necessary to make the light flicker  | |
  | 
  | 
  | intermittently.  | |
  | 
  | •  | Change the position of the channel select switch (1, 2 or 3) to change the  | |
  | 
  | 
  | operating frequency. The speaker will detect the loss of signal and retune  | |
  | 
  | 
  | automatically. However, you can also press the Power/tuning/volume  | |
  | 
  | 
  | up once to make the speaker retune.  | |
  | 
  | •  | Change the location of the transmitter. Place it as high and away from  | |
  | 
  | 
  | obstructions as possible. Avoid placing the transmitter directly on top of or  | |
  | 
  | 
  | behind a TV.  | |
  | 
  | •  | Move the transmitter and speaker closer together. Sending the signal  | |
  | 
  | 
  | through certain materials, such as glass, tile, and metal, can decrease the  | |
  | 
  | 
  | effective transmitting distance of the system.  | |
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