Recoton/Advent AW811 VIII. Troubleshooting, Issue Cause and solution, Sound, Distortion, Static

VIII.Troubleshooting

The following troubleshooting guide takes you through some of the more common problems associated with the installation and/or operation of a wireless system. If the problem persists, please call 1-800-732-6866 and a knowledgeable customer service representative will assist you.

	Issue:	Cause and solution:
	No	•	Check that the transmitter AC power adapter is fully inserted into the wall
	sound		outlet and the power cord from the AC adapter is firmly connected to the
			transmitter power input jack.
		•	Confirm that the speaker is turned ON and tuned to the transmitter – the
			power/tuning indicator light (A) on the front of the speaker should
			illuminate green.
		•	Confirm that the speaker AC power adapter is fully inserted into the wall
			outlet and the power cord on the AC power adapter is firmly connected to
			the speaker power input jack.
		or
		•	Check that the C-cell batteries are fresh and inserted with correct polarity
			(+, –).
		•	Check that the audio source component (stereo, TV, etc.) is turned on and
			transmitting sound as it normally should.
		•	Check that the speaker volume is turned up.
		•	If you are using a Tape 2 Monitor output from your receiver/amp as the
			audio output, check that you have pressed the Tape Monitor/Tape 2
			button on the front of the receiver. This will turn on the Tape 2 outputs,
			which may not have been active.
Issue:		Cause and solution:
No		•	When using battery power, make sure the batteries are fresh and replace if
sound/			necessary.
distortion/		•	Check that the speaker power/tuning indicator light (A) is illuminated
static		•	green.
			Check that the transmitter audio level indicator light is flickering
			intermittently. If the light is not intermittent and you know you are using a
			fixed level audio source, play music on your audio source while adjusting
			the input level control on the back of the transmitter. Adjust the level
			control until the light begins to blink intermittently again.
		or
		•	If the transmitter is connected to a variable output, make sure the output
			level control wheel is turned all the way UP, and adjust the volume
			on the audio source up or down as necessary to make the light flicker
			intermittently.
		•	Change the position of the channel select switch (1, 2 or 3) to change the
			operating frequency. The speaker will detect the loss of signal and retune
			automatically. However, you can also press the Power/tuning/volume
			up once to make the speaker retune.
		•	Change the location of the transmitter. Place it as high and away from
			obstructions as possible. Avoid placing the transmitter directly on top of or
			behind a TV.
		•	Move the transmitter and speaker closer together. Sending the signal
			through certain materials, such as glass, tile, and metal, can decrease the
			effective transmitting distance of the system.

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