Warranty and Service
Your Rosebud speakers are warranted to be free of defects for three years after original pur- chase. If a speaker fails to perform within the original specifications during the warranty period, we will repair or replace it at our option. The warranty does not apply to damage caused by physical abuse to the speaker, or unauthorized modifications or repairs performed by anybody except Red Rose Music or its dealers, distributors, importers or designated ser- vice agents.
This warranty specifically excludes consequential damage to other devices connected to a speaker. Red Rose Music is not responsible for any consequential damage.
If a speaker requires service, you may either consult your Red Rose Music dealer, or send it directly to Red Rose Music. If you choose to return it to the factory, please telephone first. If we can diagnose the problem by telephone, we may be able to tell you how to fix it without the inconvenience and expense of packing and shipping the speakers.
Please do not send us your speakers until we give you a return authorization. You are respon- sible for the cost of shipping to the factory; if the product is still under warranty, we will return it to you at our expense.
You can reach Red Rose Music’s service department at this address:
Red Rose Music
2759 152nd Avenue NE
Redmond, Washington 98052 USA Voice: 425-869-8482
Fax:
e-mail: support@redrosemusic.com
Outside the United States and Canada, please contact your dealer or importer first.
Please use the original packing materials when you ship a speaker to us. If you did not save the original box, let us know when you request a return authorization, and we will send you another box. We will charge you for the replacement box at our cost.
Printed in U.S.A. © 2002, Red Rose Music. All rights reserved.
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