Renesas M30100T3-RPD-E 6.4 How to Request for Support

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6.4 How to Request for Support

Fill in the text file the installer of the emulator debugger generates in the following directory and email

to your local distributor.

\SUPPORT\product name\SUPPORT.TXT

For prompt response, please specify the following information:

(1) Operating environment

Operating voltage: X.X [V]

Operating frequency: XX.X [MHz]

(2) Problem

Contents

Main ( 2 / 52 ) Preface To use the product properly Precautions for Safety When using outside Japan Contents Page Terminology Page Chapter 1. Precautions for Safety WARNING IMPORTANT CAUTION WARNING Warning for Installation: Warnings for Use Environment: Caution to Be Taken for Modifying This Product: Cautions to Be Taken for Handling This Product: Note on Quitting the Emulator Debugger: Note on Final Evaluation: Note on Malfunctions in the PC4701 System: Notes on Downloading Firmware: Notes on the Self-check: Note on Making the MCU File: Note on Clock Supply to the MCU: Note on Version of Emulator Debugger: Notes on Setting the Work Area When Starting Up the Emulator Debugger: Note on Stack Area: Note on RESET* Input: Notes on Maskable Interrupts: Note on Operation When Not Executing the User Program: Notes on Address-Match Interrupt: Note on BRK Instruction and BRK Instruction Interruption: Notes on Software Breaks and Hardware Breaks: Note on Accessing Address 00000h: Notes on Watchdog Function: Note on Stop and Wait Modes: Note on Instructions that Access the Single-step Interrupt Vector Area: Note on Differences between the Actual MCU and Emulator: Page Chapter 2. Preparation 2.1 Package Components 2.2 Other Tool Products Required for Development 2.3 Name of Each Part (1) System Configuration 2.4 When Using the Emulator for the First Time (1) Making the MCU File (2) Setting the Work Area (3) Downloading Firmware (4) Self-check Page Page Chapter 3. Setting Up 3.1 Removing and Closing the Upper Cover When Removing and Closing the Upper Cover: 3.2 Selecting Clock Supply and Replacing Oscillator Circuit Boards (1) Clock Supply to the MCU Notes on Changing the Clock Supply: (2) Using the Oscillator Circuit on the Target System Page (4) Replacing the Oscillator Circuit Boards When Removing and Closing the Upper Cover: 3.4 Connecting the PC4701 and Emulation Pod (1) Connecting the Cable to the PC4701 Note on Connecting the Cable: Note on Securing the Screws: 3.3 Jumper Switches JP1 and JP2 on the M30100T-PRT Board Note on Setting Switches: Page When Connecting the Pod Probe: 3.5 Connecting the Pod Probe Page Page Chapter 4. Usage 4.1 Turning On the Power Supply (1) Checking Connections of the Emulator System (2) Turning On the Power Notes on Power Supply: Note on the Target Status POWER LED: Note on CLOCK LED: 4.2 Downloading Firmware (1) When It is Necessary to Download Firmware (2) Downloading Firmware in Maintenance Mode Note on Downloading Firmware: 4.3 Self-check (1) Self-check Procedure Note on Self-check: (2) If an Error is Detected in the Self-check Page Page Chapter 5. Specifications 5.1 Specifications Page Page Chapter 6. Troubleshooting ( 42 / 52 ) Chapter 6. Troubleshooting 6.1 Flowchart to Remedy the Troubles Figure 6.1 Flowchart to remedy the troubles 6.2 When the Emulator Debugger Does Not Start Up Properly (1) When the LED Display of PC4701 is Abnormal Table 6.1 LED's abnormal display and its checkpoints See the PC4701 User's Manual. See "3.4 Connecting the PC4701 and Emulation Pod" (page 27). (2) Errors Occur When Starting Up the Emulator Debugger (When the target system is connected) Table 6.2 Checkpoints of errors when starting up the emulator debugger (target is connected) 6.3 Operation Differs from That of Actual MCUs (1) Cannot Reset from the Target System Set the time for starting up (0.2 Vcc to 0.8 Vcc) 1 s or less. (2) Data Values of RAM Area at Power-on are Different (3) The A-D and D-A Conversion Values are Different from Expected Values 6.4 How to Request for Support Page Chapter 7. Maintenance and Guarantee 7.1 Maintenance 7.2 Guarantee 7.3 Repair Provisions 7.4 How to Request for Repair Note on Transporting the Product: