Problem/Possible cause

Solution

Mask and headgear are not positioned

Adjust position of mask and headgear.

correctly.

 

Incorrect air tubing selected.

If you are using the SlimLine or Standard air tubing ensure

 

that you have the correct air tubing selected via the menu.

 

 

Pressure rises inappropriately

 

 

 

Talking, coughing or breathing in an

Avoid talking with a nasal mask on, and breathe as normally

unusual manner.

as possible.

Mask cushion is buzzing against the

Adjust the headgear.

skin.

 

 

Displays error message: High temperature fault, refer to user manual

Device has been left in a hot

Allow to cool before re-use. Disconnect the power cord

environment.

and then reconnect it to restart the device.

Air filter is blocked.

Replace your air filter. Disconnect the power cord and then

 

reconnect it to restart the device.

Air tubing is blocked.

Check your air tubing and remove any blockages.

 

Disconnect the power cord and then reconnect it to restart

 

the device.

Humidifier setting is too high, resulting

Turn the humidifier setting down and empty the water from

in accumulation of water in the air

the air tubing.

tubing.

 

Displays error message: Check ResMed 30/90W Power Supply Unit and fully insert the connector

The DC plug is partially inserted into the back of the device or inserted too slowly.

A non-ResMed power supply unit is connected to the device.

The power supply unit is being covered by bedding.

Fully insert the DC plug.

Remove the power supply unit and replace with a ResMed power supply unit.

Make sure that the power supply unit is free from bedding, clothes or other objects that could cover it.

Displays error message: Tube blocked, please check your tube

Air tubing is blocked.

Check your air tubing and remove any blockages.

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ResMed 368870/1 2012-10 manual Problem/Possible cause Solution