ˆTroubleshooting

If your scanner is not working as it should, these suggestions might help you eliminate the problem. If the scanner still does not operate properly, take it to your local RadioShack store for assistance.

 

 

Problem

Possible Cause

Remedy

 

 

 

 

 

 

 

 

 

 

 

 

appears in

The scanner’s cable is

Make sure the scanner’s cable is securely

 

 

the

 

Windows task-

not securely connected

connected. Then right-click the scanner

 

bar.

or was disconnected

icon on the Windows taskbar and select

 

 

 

then reconnected.

Connect.

 

 

 

 

 

 

 

 

The AC adapter is not

Make sure the AC adapter is securely

 

 

 

connected or is con-

connected.

 

 

 

nected incorrectly.

 

 

 

 

 

 

 

 

 

The computer was not

Restart your computer.

 

 

 

restarted after installing

 

 

 

 

the PaperPort software.

Note: The readme file in the PaperPort di-

 

 

 

 

rectory included with the supplied soft-

 

 

 

 

ware provides additional information that

 

 

 

 

might help you diagnose problems con-

 

 

 

 

necting the scanner.

 

 

 

 

 

 

 

 

The scanner might be

Unlock the scanner (see “Locking/Unlock-

 

 

 

locked.

ing the Scanner” on Page 8).

 

 

 

 

 

Scanned images

Some of the links default

Select the Link Preferences window from

you work with

to 96 DPI, which might

the Edit menu in the PaperPort Desktop,

using some of the

be too grainy or light for

then uncheck Convert Images to Screen

PaperPort desk-

some linked applications.

Resolution (96 DPI) to disable it.

top’s links look

 

 

grainy or too light.

 

 

 

 

 

 

 

Power indicator

The AC adapter is not

Make sure the AC adapter is securely

does not light.

connected or is con-

connected.

 

 

 

nected incorrectly.

 

 

 

 

 

 

Troubleshooting

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