RIDGID R5013 manual Warranty, Day Satisfaction Guarantee Policy, How To Obtain Service

Models: R5013

1 18
Download 18 pages 44.24 Kb
Page 17
Image 17
WARRANTY

WARRANTY

RIDGID® HAND HELD AND STATIONARY POWER TOOL 3 YEAR LIMITED SERVICE WARRANTY

Proof of purchase must be presented when requesting warranty service.

Limited to RIDGID® hand held and stationary power tools purchased 2/1/04 and after. This product is manufactured by One World Technologies, Inc. The trademark is licensed from RIDGID, Inc. All warranty communications should be directed to One World Technologies, Inc., attn: RIDGID Hand Held and Stationary Power Tool Technical Service at (toll free) 1-866-539-1710.

90-DAY SATISFACTION GUARANTEE POLICY

During the first 90 days after the date of purchase, if you are dissatisfied with the performance of this RIDGID® Hand Held and Stationary Power Tool for any reason you may return the tool to the dealer from which it was purchased for a full refund or exchange. To receive a replacement tool you must present proof of purchase and return all original equipment packaged with the original product. The replacement tool will be covered by the limited warranty for the balance of the 3 YEAR service warranty period.

WHAT IS COVERED UNDER THE 3 YEAR LIMITED SERVICE WARRANTY

This warranty on RIDGID® Hand Held and Stationary Power Tools covers all defects in workmanship or materials and normal wear items such as brushes, chucks, motors, switch- es, cords, gears and even cordless batteries in this RIDGID® tool for three years following the purchase date of the tool. Warranties for other RIDGID® products may vary.

HOW TO OBTAIN SERVICE

To obtain service for this RIDGID® tool you must return it; freight prepaid, or take it in to an authorized service center for RIDGID® branded hand held and stationary power tools. You may obtain the location of the authorized service cen- ter nearest you by calling (toll free) 1-866-539-1710 or by logging on to the RIDGID® website at www.ridgid.com. When requesting warranty service, you must present the original dated sales receipt. The authorized service center will repair any faulty workmanship, and either repair or replace any part covered under the warranty, at our option, at no charge to you.

WHAT IS NOT COVERED

This warranty applies only to the original purchaser at retail and may not be transferred. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse, neglect, alteration, modification or repair by other than an authorized service center for RIDGID® branded hand held and stationary power tools. Consumable accessories provided with the tool such as, but not limited to, blades, bits and sand paper are not covered.

RIDGID, INC. AND ONE WORLD TECHNOLOGIES, INC. MAKE NO WARRANTIES, REPRESENTATIONS OR PROMISES AS TO THE QUALITY OR PERFORMANCE OF ITS POWER TOOLS OTHER THAN THOSE SPECIFI- CALLY STATED IN THIS WARRANTY.

ADDITIONAL LIMITATIONS

To the extent permitted by applicable law, all implied warranties, including warranties of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE, are disclaimed. Any implied warranties, including warranties of merchant- ability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to three years from the date of purchase. One World Technologies, Inc. and RIDGID, Inc. are not responsible for direct, indirect, incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts and/or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

One World Technologies, Inc.

P.O. Box 35, Hwy. 8

Pickens, SC 29671

17

Page 17
Image 17
RIDGID R5013 manual Warranty, Day Satisfaction Guarantee Policy, WHAT IS COVERED UNDER THE 3 YEAR LIMITED SERVICE WARRANTY