Troubleshooting

Problem

Solution

 

 

 

The headset does not turn on.

•

The headset battery may be discharged. Try recharging the

 

 

headset.

 

 

 

Pairing is unsuccessful.

•

Try moving the mobile phone and headset closer together during

 

 

pairing.

 

•

Make sure that the mobile phone is in the correct Bluetooth mode.

 

•

Some electrical devices such as microwave ovens create a noisy

 

 

electrical environment making it difficult for the headset to

 

 

communicate with the mobile phone. Try moving away from such

 

 

devices and try again.

Pairing has succeeded but calls

•

Make sure that your mobile phone is switched on and ready to

cannot be heard

 

connect to the headset.

 

 

 

The headset stops responding

•

Make sure that your headset battery is charged.

to button presses.

•

Try resetting your headset according to the directions given in

 

 

“Resetting your headset” on page 14.

 

 

 

Audible calling number

•

If the calling number is hidden, whisper mode will not function

identification does not work

•

Activation of automatic call pick up will temporarily deactivate

 

 

whisper mode

 

•

Certain mobile phones do not implement the caller ID feature in

 

 

the standard format. Therefore the whisper mode feature cannot

 

 

function with these mobile phones

 

 

 

Specifications

Bluetooth compliance.........................

Bluetooth 2.0, 1.2, and 1.1

Talk time.............................................................

Up to nine hours

Standby time ......................................................

Up to two weeks

Range ...................................................

Up to 33 feet (10 meters)

Weight...........................................................

0.024 lb (11 grams)

Dimensions...............

1.8” x 0.8” x 1.1” (45mm x 21mm x 27mm)

RF-SH430 21