•Make sure you select the correct wireless router name on the “Choose wireless
network” screen.
•Make sure you input the correct password, if your network is security-enabled
(password is case sensitive).
•If you have turned o SSID broadcasting on your wireless router, you can add
your network by selecting “My network is not shown” from the “Select wireless
network” screen.
If you can’t hear sound:
•Make sure the connectors on the cables between your Roku player and your
TV or home theater receiver are pushed in all the way.
•Make sure the volume on your TV or home theater receiver is turned up and
isn’t on mute.
•If you connected your Roku player to a home theater receiver, make sure you
receiver is turned on.
•Make sure the input on your TV or home theater receiver matches the output
(HDMI or analog audio) used with your Roku player.
If the Roku remote control isn’t functioning:
•Try moving closer to your Roku player.
•Make sure the batteries are working and inserted properly (see Step 2).
•Make sure your remote is paired (see next section) with the Roku player.
•If the status light on the front of your Roku player flashes once each time you
press a remote button, the problem is not with the remote.
Troubleshooting (continued)