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Roland SJ-645EX, SJ-745EX 7-2 What to Do If an Error Message Appears

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Chapter 7: What to Do If...

Meaning

A motor error occurred.

The air temperature where installed is lower than

the ambient temperature at which the unit can

operate (approx. 5°C (41°F) or more lower).

The air temperature where installed is higher

than the ambient temperature at which the unit

can operate (approx. 40°C (104°F) or more

higher).

The [SETUP] key was pressed even though no

media is loaded.

Setup was performed with no media at the

correct location.

[SHEET TYPE] is set to [OPAQUE], but

transparent media was loaded.

An attempt was made to load media that is too

small.

The reflective tape is dirty.

The [SETUP] key was pressed with the pinch

rollers up.

The pinch rollers were raised during setup.

The print head was returned to its standby

position to be capped, canceling current printing

job.

Because emergency stop was effected more than

10 min.

Continuous operation caused the pump motor to

become hot, so operation was paused to prevent

damage to the motor.

• A problem occurred that resulted in a error that

cannot be canceled.

• Correct operation became impossible because

an error occurred.

• The useful life has ended for a component that

must be replaced by a service technician.

A problem was found in the data received.

The head height and the loaded media do not

match.

Action

Recovery from this problem is impossible.

Use the POWER key to switch the power off and

back on again.

After rectifying the cause of the error (a media

jam or the like), switch on the power.

Do not leave the unit with the print-head carriage

not in standby position.

Recovery from this problem is impossible. Use

the [POWER] key to switch the power off. First

raise the temperature of the area where installed,

then switch on the power.

Recovery from this problem is impossible. Use

the [POWER] key to switch the power off. First

drop the temperature of the area where installed,

then switch on the power.

Load media at the correct location and press the

[SETUP] key again (see "2-2 Loading Media").

When using transparent media, set [SHEET

TYPE] to [CLEAR] (see "4-5 Using Transparent

Media").

Replace with media of loadable size.

Wipe off the grime on the reflective tape, then

perform setup again.

Move the loading lever toward "LOAD" and

lower the pinch rollers, then press the [SETUP]

key (see "2-2 Loading Media").

Turn power off by pressing [POWER] key to

reset.

Interrupted printing is not resumed. Repeat

printing from the beginning.

Press any key to cancel the message.

Allow the unit to stand for about 40 minutes,

then resume operation.

Check the number shown on the display, then

press the [POWER] key to switch off the power.

After you switch off the power, inform your

authorized Roland DG Corp. dealer or service

center of the number that appeared on the

display.

Make sure the cable is attached securely.

Change the head height to the specified height

and press the [ENTER] key.

Messages

MOTOR ERROR

TURN OFF POWER

TEMPERATURE

IS TOO LOW

TEMPERATURE

IS TOO HIGH

SHEET SET ERROR

SET AGAIN

PINCHROLL ERROR

LOWER PINCHROLL

AVOIDING DRY-UP

TURN OFF POWER

CANCELED FOR

PROTECTING MOTOR

SERVICE CALL

No: * * * *

DATA ERROR

CANCELING ...

SET HEAD HEIGHT TO

- - -

7-2 What to Do If an Error Message Appears

Contents

Main User's Manual For the USA FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT For Canada CLASS A NOTICE CLASSE A AVIS Contents Chapter 2: Basic Operation .......................................................................33 Chapter 3: Using the Print Heater.............................................................47 Contents Chapter 4: A Wide Variety of Operations..................................................51 Chapter 6: Menus and Keys ......................................................................85 Contents Features of the SJ-745EX/645EX To Ensure Safe Use About the Symbols About and Notices Page Page About the Labels Affixed to the Unit Pour utiliser en toute scurit propos des symboles Avis sur les avertissements Page Page Page propos des tiquettes colles sur l'appareil Page Page 1-1 Checking Accessories 1-2 Part Names Inside the Front Cover Operation Panel (1) 1-2 Part Names 1-2 Part Names Operation Panel (2) 1-3 Assembling and Installing Installation Environment Step 1: Assemble the Stand Page Step 2: Install the Included Items Page Page Step 4: Remove the Protective Media Front Rear 1-4 Connecting the Cables Connecting the Power Cord Rear 1-4 Connecting the Cables Connecting to the Computer Page 30 1-5 Switching On the Power for the First Time BK Install Ink Cartridges Confirming the Ink-insertion Sites 12345 6 31 1-5 Switching On the Power for the First Time Filling Ink 1-5 Switching On the Power for the First Time Page 2-1 Switching the Power On and Off Switching On the Power 2-1 Switching the Power On and Off Switching Off the Power at the End of the Day Chapter 2: Basic Operation 2-2 Loading Media Loading Roll Media Open the front cover. Fit the hole on the left side of the roll media all the way onto the left-hand media flange. Front Page Chapter 2: Basic Operation 40 Loading Sheet Media Front View Rear View 41 When Loading Thick Media Adjusting the Head Height 42 When Loading Media That Warps Easily Securing in Place Using the Media Clamps Separating the Media Removing the Media 2-3 Printing To Perform Printing 2-3 Printing Performing a Printing Test Downloading Printing Data Page Page Switching On the Print Heater Switching Off the Print Heater 3-1 Switching the Print Heater On and Off 3-2 Loading Media About the Ambient Temperature During Print Heater Use Points to Observe When Loading Media 3-3 Printing Printing Page 4-1 Replacing the Ink Cartridges Care and Handling of Ink Cartridges 53 4-1 Replacing the Ink Cartridges Replacing with New Ink Cartridges Replacing an Ink Cartridge 54 4-1 Replacing the Ink Cartridges If Ink Runs Out During Printing Replacing Ink (When Set to the [STOP] Mode) 4-2 Checking the Remaining Ink Level Much Little 4-3 Setting the Location Where Printing Starts Setting the Start Location 4-3 Setting the Location Where Printing Starts Specifying a Location in the Feed Direction 4-3 Setting the Location Where Printing Starts Specifying a Location in the Scan Direction 4-4 Setting the Margins Setting the Margins in the Feed Direction 4-4 Setting the Margins Setting the Margins in the Scan Direction 4-4 Setting the Margins 62 4-5 Using Transparent Media [SHEET TYPE] Selection Procedure 63 4-6 Making Corrections for Printing Feed Correction Feed Correction 64 MENU ADJUST BI-DIR Bidirectional Correction Setting Adjustment Value Press the [MENU] key, and press the [ ] key to make the following screen appear on the dis- play. Press the [ ] key to make the following screen appear on the display. Press the [ENTER] key to start printing a test pattern. 65 Saving and Loading a Bidirectional-correction Value Saving an Adjustment Value 66 Loading an Adjustment Value 67 4-7 Stopping Printing Operations Stopping Printing Operations Stopping Printing Pausing Printing Operations To resume printing 4-8 Recording the Amount of Remaining Media Displaying the Amount of Remaining Media on the Screen MENU SHEET REMAIN SHEET REMAIN PRINT MEMO 4-9 Changing the Type of Ink 4-9 Changing the Type of Ink 4-10 When Not in Use for a Prolonged Period Page Page 5-1 Cleaning the Print heads Cleaning the Print heads 5-1 Cleaning the Print heads If Drop-out Persists Even After Carrying Out Cleaning Several Times If Performing POWERFUL Cleaning Several Times Does Not Correct the Drop-out Problem 76 5-2 Cleaning Using the Cleaning Kit Cleaning Using the Cleaning Kit Page 5-2 Cleaning Using the Cleaning Kit 5-3 Replacing the Wiper 5-4 Other Cleaning Tasks 81 5-5 Disposing of Discharged Ink Procedure for Disposing of Discharged Ink 5-6 How to Replace the Separating Knife 83 5-7 When Moving the Unit Procedures from Preparing to Move Through Reinstalling 1. Drain the ink and wash the interior. Page Page 6-1 Menus Flowchart For details about each of the menus, see the "6-2 Description of Menus." Selecting the language for screen messages Load the media and press the [SETUP] key ALL A GROUP C GROUP B GROUP MAINTENANCE CLEANING MAINTENANCE WIPER REPLACE Page Page Page 6-2 Description of Menus Page 6-2 Description of Menus 6-3 Description of Keys Key Default value Setting range 6-3 Description of Keys Key Default value Setting range Page Page 98 7-1 What to Do If... The Machine Doesn't Run The power does not switch on. Is the main power switched on? Printing doesn't start when data is sent. Clean, Attractive Printing Is Impossible If drop-out occurs with printed images. The printed images are not clean. The print heads scrape the surface of the media. Is the loaded media very thick? 100 During printing, ink drips from the print-head carriage and soils the media (the printing surface) Printing goes beyond the loaded media Media feed is not smooth (slippage occurs) Page 102 What to Do If the Print-head Carriage Does Not Operate Capping the Print Heads 7-1 What to Do If... Page Chapter 7: What to Do If... 7-2 What to Do If an Error Message Appears Meaning Action Messages 7-2 What to Do If an Error Message Appears Chapter 7: What to Do If... Meaning Action Messages Page Page 8-1 Media Conditions Usable Media Acceptable Media Widths 8-2 Printing Area 8-3 The Media-cutoff Location During Continuous Printing 8-4 Locations of the Power Rating and Serial Number Labels 8-5 Specifications Chapter 8: Specifications 8-5 Specifications