Rosewill RCW608 user manual Trouble shooting, Reason of the problems could be

SATA or IDE 3-in-1 (5.25”, 3.5”, 2.5”)to USB2.0 Cable Converter Adapter RCW608 User Manual

Trouble shooting

i. Q: I completed the installation by following the menu but MS Windows can’t detect any hard drive.

A:The reason of the problems could be:

1.Hard drive has not completed the format or F-disk process.

*Solution: Format or F-disk your hard drive.

2.The hard drive failed.

*Solution: Replace a workable hard drive.

3.Bad USB connection.

*Solution: Unplug the USB connection and re-connect the USB again.

4.Check LED light on the adapter. If the red LED light on RCW-608 is not on after connected with PC, this adapter is not working correctly.

*Solution: Please contact our RMA department for replacement.

ii.Q: After I installed RCW-608 to the hard drive, my hard drive will not run.

A:Four pin power connector is directional. If you plug in the four pin power connector in reverse, your hard drive might be damaged.

*Solution: Please make sure the direction of 4 pin power connector is correct before you plug it to your hard drive. The shape of the male 4 pin connector must fit the female connector of your hard drive as pictures shown below.

iii.Q: Fail or slow system boot up when RCW-608 was connected with PC.

A:This issue is caused by the hardware confliction of the system scanning during boot up.

*Solution:Please disconnect RCW-608 from your PC before system boot up. Connect it to PC after the Windows complete boot up.

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