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Sagem myC-1 Problem Situation Actions, Error message SIM not Present, Error message Incorrect PIN

Models: myC-1

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Troubleshooting

Problem - Situation	Actions
Error message: SIM NOT PRESENT	Check that the SIM card has been inserted correctly.
	Examine the SIM card. If it is damaged, contact your
	mobile phone operator sales point. If the message is
	still displayed, contact the after sales service.
Error message: INCORRECT PIN	The PIN has been incorrectly entered. If the PIN is
	entered incorrectly three times, the SIM card is
	blocked.
Error message: SIM BLOCKED	The PIN has been incorrectly entered three times.
	Use your Personal Unblocking Key (PUK) to unblock
	the SIM card.
	Enter:
	*05PUKPINPIN#
	PUK: your PUK code supplied by your mobile phone
	operator.
	PIN: your PIN code.
	After 10 (or 5 depending on the type of SIM card)
	unsuccessful attempts, the SIM card is blocked
	permanently. You must then contact your mobile
	phone operator to get a new card.
Error message: SIM LOCKED	The mobile phone operator may require certain types
	of SIM card to be used. This message indicates that
	the SIM card is not accepted.
	Remove the SIM card and turn the phone on again. If
	you get the SIM not present error message, check
	with your phone dealer whether your SIM card is
	compatible. Otherwise, contact the after sales
	service.
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myC-1_en_15dépannage.pmd

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22/12/2003, 16:17

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Sagem myC-1 manual Problem Situation Actions, Error message SIM not Present, Error message Incorrect PIN

Contents

251391176 Sagem SA Conformance Document Functions at a glance Menus at a glance Glossary Contents Contents Presentation of the phone Function keys Presentation of the phoneAlphanumeric keyboard Made up of 12 keys 0 to 9, ∗ and #Key Key ∗Display Presentation of the phone Information on the SIM card Getting startedInstalling the SIM card Charging the battery Setting the time Setting Time and DatePIN code Control of the PIN codeSetting the date Switching offNetwork indicator When the time and date are correct, confirm with the OK keyMenu access Direct access to menusDeleting characters Making a call Volume controlReceiving a call Ending a callDirectory Directory displayStoring a number Deleting a number Groups are defined by default in your phoneCall groups Creating a groupActivate the Call Groups function Available memoryLooking up a group Sending a short message to a stored number SortingModifying a group Deleting a groupDirectory memory space Confirm using OKDisplaying personal numbers Making a call with a stored numberMessages Receiving a messageIcon is displayed on your phone screen Meaning of the symbols in front of each message Meaning of the symbols at the top of the screenActions possible for a message received Text messages MelodiesSaving a melody in your phone Melody is saved in the Ringing and beepsPersonalised ringing tone menu Selecting the editing language Using T9 modeLanguage Easy Message T9 function helps you to easily enter messagesAdditional entry modes Capital lettersWords in capital letters De-activate Zoom Cancel Options available when writing a messagePunctuation marks Accented charactersEnter the message centre number Options for messages in the listForwarding voice calls CallsMonitoring the duration of calls Viewing the list of the last numbers usedDisplay numbers This memory is linked to the phone and not to the SIM cardAnonymous mode Your numberCaller’s Number Authorising double call Configuring automatic redialBlacklist Call waitingLocal information distribution Voice mail numberPlacing calls on hold This case, pressing ends all callsVolume and choice of music Ringing tonesPersonalised ringing tone Selecting silent mode Setting the vibratorSetting the battery beep Setting the beepsSetting the keypad tones Setting the network toneControls Customizing your phoneSelecting the display language Selecting the network Select the type of responseAvailable networks NetworkSetting the time and date Controlling screen contrastPreferred networks Active flip Converting currenciesRapid exchange Exchange rateChanging the PIN number SecurityChanging the phone code Checking the PIN numberTo activate To deactivateOnce the phone code is activated, you can modify it Setting the alarm AccessoriesCalculator Add Subtract Multiply Divide Equals DeleteSetting the timer Game Battery Available accessoriesMaintenance menu UpkeepAirplane safety Electrical safetyRecommendations Areas containing combustiblesHospitals, the phone must be switched off Road safetyNon ionising radiation Electronic medical equipmentRemoving the battery may mean that the time is lost General precautionsRecommendations Technical Characteristics Advice for limiting exposure to radiofrequency RF fields Troubleshooting Problem SituationActions Error message SIM not Present Problem Situation ActionsError message Incorrect PIN Error message SIM BlockedMyC-1en15dépannage.pmd57 Network are operational Cannot send messagesTry sending the message later No voice boxMyC-1Notes.pmd 22/12/2003 MyC-1Notes.pmd 22/12/2003