User’s Manual
Troubleshooting
Check List
Symptom | Check List | Solutions | |
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There is a message | Have you installed the monitor driver? | Install the monitor driver according to | |
| the Driver Installation Instructions. | ||
that reads |
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See the video card manual to see if | Install the monitor driver according to | ||
"Unrecognized | |||
the Plug & Play (VESA DDC) function | the Driver Installation Instructions. | ||
monitor, Plug & Play | can be supported. |
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(VESA DDC) monitor |
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found". |
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Check the following items if there is trouble with the monitor.
1.Check if the power cord and the cable are properly connected to the computer.
2.Check if the computer beeps more than 3 times when booting.
(If it does, request an
3.If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.
4.Check if the scanning ratio of the video screen is set at 75Hz or 85Hz. (Do not exceed 60Hz when using the maximum resolution.)
5.If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel, System, Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
Note: If problems repeatedly occur, contact an authorized service center.
