Check before calling for service Problems and Solutions

Q & A

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The following table lists possible problems and their solutions. Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer.

Installation Screen Audio Remote Control

1. Problems related to Installation

Problems related to the monitor installation and their solutions are listed.

Problems

 

Solutions

 

 

 

 

 

 

It appears the PC does not function

 

z Check if the Display Adapter Driver (VGA Driver) is properly

normally.

 

installed. (Refer to Installing Driver)

 

 

 

 

 

 

The monitor screen flickers.

 

z Check if the signal cable between the computer and the monitor is

 

 

securely connected and tightened. (Refer to Connecting to a

 

 

Computer)

 

 

 

 

 

 

TV screen is blurred or shows noise

 

z Check if the TV antenna connector is securely connected to the

signals.

 

external antenna. (Refer to Connecting to TV)

 

 

 

 

 

 

TV signal is not received

 

z Check "Channel system" and make sure you choose the correct

 

 

channel system. (Refer to the Channel System)

 

 

z Select "Channel auto program" to configure the channel system

 

 

automatically. (Refer to the Channel System)

 

 

 

2. Problems related to Screen

Problems related to the monitor screen and their solutions are listed.

Problems

 

 

Solutions

 

 

 

 

 

 

 

 

Screen is blank and power indicator

 

z

Ensure that the power cord is firmly connected and the LCD

is off

 

 

monitor is on. (Refer to the Connecting Your Monitor)

 

 

 

 

 

 

 

 

"Check Signal Cable" message

 

z

Ensure that the signal cable is firmly connected to the PC or video

 

 

 

sources. (Refer to the Connecting Your Monitor)

 

 

z

Ensure that the PC or video sources are turned on.

 

 

 

 

 

 

 

 

"Video mode not supported"

 

z

Check the maximum resolution and the frequency of the video

message

 

 

adaptor.

 

 

z

Compare these values with the data in the Preset Timing Modes

 

 

 

Chart.

 

 

 

 

 

 

 

 

Picture rolls vertically.

 

z

Check if the signal cable is securely connected. Connect it again

 

 

 

securely.(Refer to Connecting to a Computer)

 

 

 

 

 

 

 

 

Image is not clear. Picture is

 

z

Run Frequency Coarse and Fine tuning.

blurred.

 

z

Turn on again after removing all accessories (video extension

 

 

 

cable, etc.)

 

 

z

Set resolution and frequency to the recommended ranges.

 

 

 

15 inch model (1024 x 768 @ 60Hz), 17 inch model (1280 x 1024

 

 

 

@ 60Hz)

 

 

 

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Samsung 151MP manual Problems related to Installation, Problems related to Screen

MP, 151MP specifications

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