Troubleshooting Guide

Issue

 

Solution

 

 

 

The display you want to control

1.

Check the connection of the RS232C cable (check that the

does not appear on the system

 

cable is properly connected to appropriate serial port).

information chart.

 

 

2.

Check that another display with a duplicate ID is not

 

 

 

connected. Connecting displays with a duplicate ID can

 

 

cause the displays not to be shown due to data collision.

 

 

 

 

3.

Check that the display ID is within the range of 0 and 99.

 

 

(Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range of 0 to 99,

 

 

the ID should be set between 0 and 99.

 

 

 

The display you want to control

Check that the display is powered on. (See the power status in

does not appear on the other

the system information chart.)

Control Info Grids.

 

 

Ensure you select the input source the display is connected to.

 

 

 

The following message appears

Check that the display you want to control is selected.

repeatedly.

 

 

Displays power on or off at different

Adjust the time on the PC to synchronize the time between the

time from one another even though

connected displays.

On Time or Off Time is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C cable is

 

removed or the program is closed abnormally while the Remote

 

Control function is Disable. To resolve this, run the program

 

again and set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

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Samsung 460UTn2-UD2, 460UTN-B, 460UTN-2, 460UT-B, 460UT-2 user manual Troubleshooting Guide, Issue Solution

460UTn2-UD2, 460UTN-B, 460UT-2, 460UTN-2, 460UT-B specifications

The Samsung 460UTN-2, 460UTN-B, and 460UT-B are part of Samsung's impressive lineup of large format displays. These models are designed for a variety of commercial applications, ranging from retail environments to corporate settings and public information displays. Each model is characterized by its high-resolution panels, advanced technologies, and robust features that cater to the needs of businesses looking for reliable and engaging digital signage solutions.

One of the primary features of these displays is their impressive screen size. Each model boasts a 46-inch diagonal screen, allowing for an immersive viewing experience. The displays utilize Samsung’s advanced LCD technology, which ensures vibrant colors, deep contrasts, and sharp image quality, making them ideal for showcasing advertisements, promotional content, or information in high traffic areas.

The 460UTN-2 and 460UTN-B are particularly notable for their ultra-narrow bezels, allowing for a more seamless video wall configuration. This design enhances the visual impact of multiple displays installed side by side, creating a more cohesive and eye-catching presentation. The 460UT-B also supports this feature, making it suitable for both single-unit and multi-display applications.

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The 460UTN-2 and 460UTN-B incorporate Samsung’s SMART Signage Platform, a powerful and flexible tool that empowers users to create and manage dynamic digital content without the need for external media players. This reduces setup complexity and eliminates the need for additional hardware, thereby saving on costs.

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In summary, the Samsung 460UTN-2, 460UTN-B, and 460UT-B offer advanced features and technologies that make them suitable for a wide range of commercial applications. With their high-quality displays, connectivity options, integrated content management capabilities, and durability, these models stand out as excellent choices for any organization looking to elevate its digital signage capabilities.