Customer Support

Troubleshooting

 

If this happens:

You should:

 

 

 

 

 

There is no power or your NeXus shuts

Your NeXus battery may be low. Charge the battery by docking your

 

off quickly.

NeXus in the cradle and plugging in the AC adapter.

 

NeXus shuts off unexpectedly.

Check whether you set the sleep timer, and set it to “Off” if desired.

 

 

NeXus remembers the sleep timer setting even when you turn the

 

 

player off.

 

You do not receive all the XM channels you

Check that you have not skipped any channels (page 66). If you still do

 

have subscribed to.

not receive all channels, your NeXus may not be activated. Contact XM

 

 

Satellite Radio.

 

No audio.

Check all connections between your NeXus and your stereo system.

 

No song title or artist name is displayed.

Nothing is wrong with your NeXus. That information may be in the

 

 

 

process of being updated. Some channels, such as news and sports,

 

 

may not have such information.

 

No audio when listening to NeXus through

Check that your NeXus and your radio are tuned to the same FM

 

an FM radio.

frequency.

 

Audio fades or has static when listening

You might be hearing interference from another FM station. Set your

 

through an FM radio.

NeXus and your radio to a different FM frequency.

 

Audio sounds too soft or is distorted when

Raise or lower the FM audio level until the sound quality improves.

 

listening to an FM radio.

 

 

 

XM Instant Traffic and Weather channels

Nothing is wrong with your NeXus. These channels use a different

 

sound different from other channels.

audio technology than the other XM channels.

 

Controls do not respond.

Check whether the power switch is in the "hold" position.

 

 

If so, slide it to the center position to unlock the controls.

 

The controls still refuse to respond, the display

Reset your NeXus by removing and re-inserting the battery.

 

does not change, or the backlight does not

 

 

 

turn on or off.

 

 

 

Battery level meter doesn’t match the expected

Fully charge the battery, then use your NeXus until the battery is

 

charge or playback time.

exhausted. This calibrates the battery level meter.

 

 

 

 

ENG

Customer Support 71

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Samsung 50 manual If this happens You should

50 specifications

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