Troubleshooting

Useful Tips

A monitor recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer.

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the In- formation section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" on the screen?

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Samsung 943EWX, 2243EWX, 2043EWX Useful Tips, Check List, No images on the screen. I cannot turn on the monitor
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2243EWX, 943EW, 943EWX, 2043EWX, 2043EW specifications

The Samsung 2243EW, 2043EW, 2043EWX, 943EWX, and 943EW monitors are part of Samsung's line of high-performance displays, designed to cater to both professional and personal use. These monitors are known for their exceptional display quality, advanced technologies, and user-friendly features.

The Samsung 2243EW boasts a 21.5-inch screen size with Full HD resolution, delivering crisp and vibrant images. It utilizes a high-quality TN panel, which offers quick response times and solid color reproduction. The monitor has a sleek design, with slim bezels that maximize screen space, making it an aesthetic addition to any workspace.

The 2043EW provides an immersive viewing experience with a slightly larger 20-inch screen while maintaining a Full HD resolution. It features Samsung's MagicUpscale technology, enhancing lower-resolution images to improve clarity and detail. Additionally, the monitor includes the Eco Saving feature, which allows users to reduce power consumption, making it environmentally friendly.

The 2043EWX takes it a step further with its integrated USB hub, enabling easy connectivity of peripherals. This model supports a wide viewing angle, which is beneficial for collaborative work environments. The 943EWX and 943EW models are particularly notable for their professional-grade performance. Both monitors feature a 23-inch screen and deliver exceptional color accuracy, making them ideal for graphic design and video editing tasks.

These models also incorporate Samsung's Advanced-LCD technology, which enhances brightness and contrast for a better viewing experience, especially in brightly lit rooms. Moreover, the monitors are equipped with anti-glare technology, reducing reflections and allowing for comfortable viewing over long periods.

All models emphasize ergonomic design, offering adjustable stands for optimal comfort and reduced strain during extended use. Connectivity options are robust, with HDMI, DVI, and VGA ports available across the series, providing flexibility for various setups.

In summary, Samsung's 2243EW, 2043EW, 2043EWX, 943EWX, and 943EW monitors combine advanced display technology with practical features, making them suitable for a wide range of applications from everyday computing to specialized professional tasks. Their commitment to performance, design, and user experience solidifies their position as reliable choices in the competitive monitor market.
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