message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".
Check when MagicTune™ does not function properly.
MagicTune™ doesn't work properly.
the monitor driver? | Installation Instructions. |
See the video card | Install the monitor driver according to the Driver |
manual to see if the | Installation Instructions. |
Plug & Play (VESA |
|
DDC) function can |
|
be supported. |
|
MagicTune™ | * To check whether your PC is available for MagicTune™ |
feature is found only | feature, follow the steps below (When Windows is XP); |
on PC (VGA) with |
|
Window OS that | Control Panel → Performance and Maintenance → |
supports Plug and | System → Hardware → Device Manager → Monitors → |
Play. | After deleting Plug and Play monitor, find 'Plug and Play |
| monitor' by searching new Hardware. |
| MagicTune™ is an additional software for the monitor. |
| Some graphic cards may not support your monitor. When |
| you have a problem with the graphic card, visit our |
| website to check the compatible graphic card list |
| provided. |
| http://www.samsung.com/monitor/magictune |
Have you changed | Download the latest program. The program can be |
your PC or video | downloaded http://www.samsung.com/monitor/magictune |
graphic card? |
|
Did you install the | Reboot the computer after installing the program for the |
program? | first time. If a copy of the program is already installed, |
| remove it, reboot the computer, and then install the |
| program again. You need to reboot the computer for it to |
| operate normally after installing or removing the program. |
Visit the MagicTune™ website and download the installation software for MagicTune™ MAC.
Check the following items if there is trouble with the monitor.
Check if the power cord and the video cables are properly connected to the computer.
Check if the computer beeps more than 3 times when booting.
(If it does, ask the service center to check the main board of the computer.)
If you installed a new video card or if you assembled the PC, check if the installed the adapter(video) driver and the monitor driver.
Check if the scanning ratio of the video screen is set to between 56 Hz ~ 75 Hz. (Do not exceed 75 Hz when using the maximum resolution.)
If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove the Display Adapter at the "Control Panel → System → Device Administrator" and then reboot the computer to reinstall the adapter (video) driver.
If problems repeatedly occur, contact an authorized service center.
Q & A
Question
How can I change the frequency?
How can I adjust the resolution?
Answer
The frequency can be changed by reconfiguring the video card.
Note that video card support can vary, depending on the version of the driver used.
(Refer to the computer or the video card manual for details.)
Windows XP :
