Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG.

Symptom

Check/Remedy

 

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod S/W version up to date.

 

 

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

Play/Pause button is pressed.

 

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

06 Other information

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Samsung HT-C5530, AH68-02256G user manual Other information, Troubleshooting

HT-C5530, AH68-02256G specifications

The Samsung AH68-02256G, HT-C5530 is a comprehensive home theater system designed to elevate your audio-visual experience. With its sleek design and advanced features, this system is particularly well-suited for those seeking an immersive entertainment solution.

One of the main highlights of the HT-C5530 is its 5.1 channel surround sound capability. This system includes five speakers and a subwoofer, delivering powerful, room-filling audio that enhances movies, music, and gaming experiences. The use of Dolby Digital and DTS technology ensures that sound is presented in a way that captures the essence of the content, making the viewer feel as though they are in the middle of the action.

Equipped with HDMI connectivity, the HT-C5530 allows for high-definition video and audio transmission through a single cable, reducing clutter and simplifying setup. Additionally, it supports 1080p upscaling, ensuring that standard-definition content is improved to near-HD quality. This feature is particularly beneficial for enhancing older media, enabling users to enjoy a clearer and more vibrant picture.

One of the standout characteristics of the Samsung HT-C5530 is its Smart Hub feature. This functionality provides access to a wide variety of streaming services, apps, and online content, allowing users to explore movies, videos, and music directly from their home theater system. With access to popular streaming platforms, the need for multiple devices is minimized.

The system also supports USB connectivity, granting users the ability to play audio and video files directly from USB storage devices. This flexibility enhances usability and convenience, making it easy to access personal media libraries without needing to switch devices.

Another notable feature of the HT-C5530 is its user-friendly interface and remote control. The intuitive design makes navigation simple, allowing users to adjust settings or switch between sources effortlessly. In addition, the system features a variety of sound modes, enabling users to customize their listening experience based on the type of content they are enjoying.

In conclusion, the Samsung AH68-02256G, HT-C5530 home theater system stands out with its impressive audio quality, versatile connectivity options, Smart Hub integration, and user-friendly design. It caters to a wide range of entertainment needs, making it an excellent addition to any home theater setup. Whether you are a film enthusiast or a music lover, this system promises a dynamic and engaging experience.