Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the DVD.

 

DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PROLOG" by pressing

 

PL II (Dolby Pro Logic II) on the remote control to

 

use all six speakers.

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (DVD RECEIVER/TV) functions of the remote control (DVD RECEIVER/TV)

 

correctly?

 

 

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do not work.

• Audio language and subtitles will not work if the disc does not contain them.

 

 

 

The Disc/Title menu screen does not

• Are you using a disc that does not contain menus?

appear even when the Disc/Title

 

 

 

function is selected.

 

 

 

Aspect ratio cannot be changed.

• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or 4:3 PAN

 

SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to the DVD disc

 

jacket and then select the appropriate function.

 

 

 

 

06 Other Information

English 35

Page 34 Page 36
Page 35
Image 35
Samsung HT-C350, AH68-02293B user manual Other Information, Symptom Check/Remedy, Troubleshooting
Page 34 Page 36

HT-C350, AH68-02293B specifications

The Samsung HT-C350 is a home theater system designed to enhance your audio-visual experience at home. This compact yet powerful system delivers immersive sound and rich video quality, making it a popular choice among movie enthusiasts and music lovers alike. Equipped with several advanced features, the HT-C350 ensures that you can enjoy a cinematic experience without the need for a full-scale home theater setup.

One of the main features of the Samsung HT-C350 is its 5.1 channel surround sound configuration. This system includes five satellite speakers and a subwoofer, providing dynamic audio that envelops the listener. The inclusion of a robust subwoofer allows for deep bass response, enhancing the impact of action movies and music genres that rely heavily on bass. Together, these components work to create a surround sound experience that makes you feel as if you are part of the action.

The HT-C350 boasts support for various audio formats, including Dolby Digital and DTS, ensuring that you can enjoy high-quality audio regardless of the source. The system also features an integrated DVD player, allowing you to play your favorite DVDs without the need for additional equipment. The upscaling technology enhances the resolution of standard DVDs, making them look sharper and more detailed on modern high-definition screens.

Another notable characteristic of the HT-C350 is its connectivity options. The system includes multiple inputs to accommodate various devices, such as gaming consoles, Blu-ray players, and streaming devices. The HDMI output enables a simple one-cable connection to your television while supporting high-definition video and audio for a clean and efficient setup.

The user interface is designed to be intuitive, making navigation through different audio and video settings straightforward. Additionally, the system features a remote control, providing convenience from a distance, so you can easily adjust settings without getting up.

The Samsung HT-C350 also includes advanced technologies such as the Anynet+ feature, which allows control of compatible Samsung devices through a single remote. This functionality streamlines your home theater experience, minimizing the need for multiple remotes.

In conclusion, the Samsung HT-C350 home theater system combines powerful audio capabilities, convenient connectivity, and user-friendly features. It is an excellent choice for those looking to elevate their home entertainment experience with a system that is both affordable and effective.
Top Page Image Contents