Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on. Check that the operation indicator on the indoor unit is on;

if necessary press the button on the remote control.

Check whether the Timer indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see pages 15 and 16 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit. Check the remote control batteries.

Check that you are close enough to the indoor unit (seven meters/yards or less).

No beep is heard when you press

the on the remote control

Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool Check that the correct operating mode has been selected

or heat(Auto, Cool, Heat).

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly. Increase the fan speed.

If the air flow is directed upwards, use the remote control to direct it downwards.

The fan speed does not change

Check that the operating mode is set to the Auto, Cool, Heat or Fan

when you press the

button

mode ; in the Dry mode, the fan speed changes automatically.

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press the press the button on the remote control. button

The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 15 and 16.

Odour is permeated in the room Air the room. during air conditioning

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Samsung AQ09FAX, AQ09FAN, AQ24FAN Solving Common Problems, Air conditioner does not operate at all, When you press Button
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AQ24FAXEUR, AQ24FAN, AQ09FANEUR, AQ12FAXSEU, AQ12FANEUR specifications

Samsung has long been a leader in the air conditioning industry, continuously innovating to provide energy-efficient and technologically advanced solutions for both residential and commercial spaces. The models AQ09FAN, AQ12FAN, AQ12FBN, AQ12FBX, and AQ18FAN are prime examples of this commitment, each tailored to meet diverse cooling needs while ensuring superior comfort and performance.

The AQ09FAN and AQ12FAN are compact units that stand out for their efficient cooling capacities, making them suitable for smaller rooms and spaces. These models boast Samsung's Digital Inverter technology, which efficiently adjusts the compressor's speed based on the required cooling load, significantly reducing energy consumption. This results in lower electricity bills while maintaining optimal comfort levels. Both models also feature an easy-to-use control panel, allowing users to adjust settings effortlessly.

Moving up the scale, the AQ12FBN and AQ12FBX models provide enhanced cooling power, making them ideal for medium-sized rooms. They encapsulate advanced features such as Anti-Corrosion Coating that helps protect the outdoor unit from rust and weather damage, prolonging the lifespan of the air conditioner. With a sleek design, these units seamlessly integrate into any decor while delivering powerful cooling performance.

The AQ18FAN model, designed for larger spaces, offers impressive cooling capacity and a range of high-tech features. It incorporates Samsung's Smart Wi-Fi capability, enabling users to control the air conditioner remotely via a smartphone app. This not only enhances convenience but also allows for proactive energy management. Furthermore, the AQ18FAN employs a multi-layered filtration system that captures airborne particles, contributing to improved indoor air quality.

Each of these models is equipped with a quiet operation mode, ensuring that comfort does not come at the expense of peace and tranquility within a space. Additionally, the Eco Mode feature further optimizes energy usage, making them environmentally friendly options.

In summary, Samsung's AQ09FAN, AQ12FAN, AQ12FBN, AQ12FBX, and AQ18FAN air conditioners deliver a blend of efficiency, comfort, and advanced technologies. From compact design to powerful cooling capabilities, these models cater to various needs while ensuring exceptional indoor air quality and energy savings. Whether for residential or commercial use, these units exemplify Samsung's dedication to innovative air conditioning solutions.
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