appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

The air conditioner does

• Because of the protective mechanism, the appliance does not start

not operate immediately

 

operating immediately to keep the unit from overloading.

after it has been

 

The air conditioner will start in 3 minutes.

restarted.

 

 

The air conditioner does

• Check that the power plug is properly connected. Insert the power plug

not work at all.

 

into the wall socket correctly.

 

• Check if the circuit breaker is switched off.

 

• Check if there is a power failure.

 

• Check your fuse. Make sure it is not blown out.

 

 

The temperature does

• Check if you selected Fan mode.

not change.

 

Press the Mode button on the remote control to select another mode.

 

 

The cool(warm) air does

• Check if the set temperature is higher(lower) than the current temperature.

not come out of the air

 

Press the Temp or button on the remote control to change the set

conditioner.

 

temperature. Press the Temp or button to increase or decrease the

 

 

temperature.

 

• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.

 

• Check if the air conditioner has just been turned on. If so, wait 3 minutes.

 

 

The fan speed does not

• Check if you selected Auto or Dry mode.

change.

 

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry

 

 

mode.

 

 

Timer function does not

• Check if you press the Set/Cancel button on the remote control after you

set.

 

have set the time.

 

 

Odors permeate in the

• Check if the appliance is running in a smoky area or if there is a smell

room during operation.

 

entering from outside. Operate the air conditioner in Fan mode or open

 

 

the windows to air out the room.

 

 

The air conditioner

• A bubbling sound may be heard when the refrigerant is circulating through

makes a bubbling sound.

 

the compressor. Let the air conditioner operate in a selected mode.

 

 

Water is dripping from

• Check if the air conditioner has been cooling for an extended period of

the air flow blades.

 

time with the air flow blades pointed downwards. Condensation may

 

 

generate due to the difference in temperature.

 

 

Remote control is not

• Check if your batteries are depleted.

working.

• Make sure batteries are correctly installed.

 

• Make sure nothing is blocking your remote control sensor.

 

• Check that there are strong lighting apparatus near the air conditioner.

 

 

Strong light which comes from fluorescent bulbs or neon signs may

 

 

interrupt the electric waves.

 

 

 

The indoor unit display

•

This IS NOT AN ERROR CODE, but the system is informing us it is

shows “dF” during the

 

preforming a regular defrost cycle (melting the ice of outdoor unit heat

heating mode

 

exchanger). The code “dF” will disappear automatically at the end of

 

 

defrost.

 

 

 

When the electricity

•

The air conditioner has power failure memory function. After a sudden

comes again after power

 

power failure, If the electricity comes again, the air conditioner

failure, the air conditioner

 

automatically revert to the original operation mode.

automatically starts.

 

 

 

 

 

34_appendix

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Samsung AQ24ESANUMG, AQ18ESANUMG, AQ18ESAXUMG, AQ24ESAXUMG manual Appendix, Troubleshooting
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AQ24ESANUMG, AQ18ESANUMG, AQ18ESAXUMG, AQ24ESAXUMG specifications

The Samsung AQ24ESAXUMG, AQ18ESAXUMG, AQ18ESANUMG, and AQ24ESANUMG are part of Samsung's premium range of air conditioning units, designed to deliver efficient cooling performance while ensuring user comfort and energy savings. These models stand out for their advanced technologies and innovative features that cater to diverse cooling needs in residential and commercial settings.

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Additionally, the design of these Samsung air conditioners is sleek and modern, blending seamlessly with contemporary interiors. Their compact design ensures that they take up minimal space without compromising on performance.

In summary, the Samsung AQ24ESAXUMG, AQ18ESAXUMG, AQ18ESANUMG, and AQ24ESANUMG models are characterized by their powerful cooling capabilities, energy-efficient inverter technology, air purification features, and smart connectivity options. These attributes make them a great choice for anyone looking to enhance their indoor comfort while prioritizing efficiency and air quality.
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