Solving Common Problems
Before contacting the
Problem | Explanation/Solution |
The air conditioner does not operate at all
Check that the breaker used for the air conditioner is switched on. Check that the operation indicator on the indoor unit is on;
if necessary press the button on the remote control.
Check whether the Timer indicator on the indoor unit is switched on. If so:
-Wait until the
-Cancel the timer (see pages 16 and 17 for further details)
The air conditioner does not operate with the remote control
Check that there are no obstacles between you and the indoor unit. Check the remote control batteries.
Check that you are close enough to the indoor unit (seven meters/yards or less).
No beep is heard when you press
the 
on the remote control
Check that you are pointing the remote control at the remote control sensor in the right of the indoor unit.
Replace the remote control batteries if necessary.
The air conditioner does not cool Check that the correct operating mode has been selected
or heat(Auto, Cool, Heat).
The room temperature may be too low or too high.
Dust may be blocking the air filter guard; refer to page 23 for cleaning instructions.
Check that there is no obstacle in front of the outdoor unit.
When heating, the required room temperature is never reached and the air conditioner frequently stops
Check that the required temperature has been set correctly. Increase the fan speed.
If the air flow is directed upwards, use the remote control to direct it downwards.
The fan speed does not change | Check that the operating mode is set to the Auto, Cool, Heat or Fan | |
when you press the | button | mode ; in the Dry mode, the fan speed changes automatically. |
The air flow direction does not Check that the air conditioner has been switched on; if necessary,
change when you press the 
press the 
button on the remote control. button
The timer is not correctly triggered Check that the timer has been programmed correctly; see pages 16 and 17.
Odour is permeated in the room Air the room. during air conditioning
