appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM

SOLUTION

 

 

The air conditioner does

• Because of the protective mechanism, the appliance does not start

not operate immediately

operating immediately to keep the unit from overloading.

after it has been

The air conditioner will start in 3 minutes.

restarted.

 

 

 

The air conditioner does

• Check that the power plug is properly connected. Insert the power plug

not work at all.

into the wall socket correctly.

 

• Check if the circuit breaker is switched off.

 

• Check if there is a power failure.

 

• Check your fuse. Make sure it is not blown out.

 

 

The temperature does

• Check if you selected Fan mode.

not change.

Press the Mode button on the remote control to select another mode.

 

 

The cool(warm) air does

• Check if the set temperature is higher(lower) than the current temperature.

not come out of the air

Press the Temp or button on the remote control to change the set

conditioner.

temperature. Press the Temp or button to increase or decrease the

 

temperature.

 

• Check if the air filter is blocked by dirt. Clean the Air filter every two weeks.

 

• Check if the air conditioner has just been turned on. If so, wait 3 minutes.

 

 

The fan speed does not

• Check if you selected Auto or Dry mode.

change.

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry

 

mode.

 

 

Timer function does not

• Check if you press the Set/Cancel button on the remote control after you

set.

have set the time.

 

 

Odors permeate in the

• Check if the appliance is running in a smoky area or if there is a smell

room during operation.

entering from outside. Operate the air conditioner in Fan mode or open

 

the windows to air out the room.

 

 

The air conditioner

• A bubbling sound may be heard when the refrigerant is circulating through

makes a bubbling sound.

the compressor. Let the air conditioner operate in a selected mode.

 

 

Water is dripping from

• Check if the air conditioner has been cooling for an extended period of

the air flow blades.

time with the air flow blades pointed downwards. Condensation may

 

generate due to the difference in temperature.

 

 

Remote control is not

• Check if your batteries are depleted.

working.

• Make sure batteries are correctly installed.

 

• Make sure nothing is blocking your remote control sensor.

 

• Check that there are strong lighting apparatus near the air conditioner.

 

Strong light which comes from fluorescent bulbs or neon signs may

 

interrupt the electric waves.

 

 

30_ appendix

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Samsung AQ24UGAN, AQ18UGAN, AQ12UGBX, AQ24UGAX, AQ12UGBN, AQ09UGBN, AQ09UGBX, AQ18UGAX, AQ12UGAN manual Appendix, Troubleshooting
Page 28 Page 30

AQ24UGAX, AQ24UGAN, AQ12UGAN, AQ18UGAN, AQ18UGAX specifications

Samsung has long been a leader in the air conditioning market, with its AQ series showcasing advanced technologies and innovative design. The AQ09UGBN, AQ12UGBX, AQ12UGBN, AQ09UGBX, and AQ18UGAX models are prime examples of the brand’s commitment to providing energy-efficient and high-performance cooling solutions for residential and commercial spaces.

The Samsung AQ series features a sleek and modern aesthetic, designed to blend seamlessly into various interior styles. These air conditioning units are equipped with powerful cooling capabilities, ensuring comfortable indoor temperatures even during the hottest seasons. With varying capacities, these models cater to different room sizes, making them versatile options for consumers.

One significant feature of the AQ series is the Digital Inverter technology. This advanced technology reduces energy consumption by maintaining optimal temperature levels without frequently turning the compressor on and off. As a result, users can enjoy up to 60% energy savings compared to traditional air conditioners, making it an eco-friendly choice for those conscious about their carbon footprint.

The models also include Samsung’s Smart Wi-Fi technology, allowing users to control their air conditioning units remotely via a smartphone app. This functionality enables users to adjust settings, set timers, and monitor energy usage from anywhere, adding convenience to users' daily lives.

Another noteworthy characteristic of the AQ series is the Good Sleep mode, which optimizes cooling performance to ensure users achieve a restful night’s sleep. By adjusting the temperature and humidity levels throughout the night, the air conditioners create a comfortable and relaxed atmosphere conducive to quality sleep.

The series also emphasizes air quality with its multi-stage filtration system, which effectively removes dust, allergens, and other airborne particles. This technology not only improves indoor air quality but also ensures that the systems operate efficiently.

In conclusion, Samsung’s AQ09UGBN, AQ12UGBX, AQ12UGBN, AQ09UGBX, and AQ18UGAX models are exceptional air conditioning solutions that prioritize energy efficiency, advanced technology, and user convenience. With features like Digital Inverter technology, smart connectivity, and enhanced air quality measures, these units promise to deliver superior performance and comfort for any space. Whether for a small room or a larger environment, the Samsung AQ series stands out as a reliable choice in the competitive air conditioning market.
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