Samsung AW10PK Series, AW12PK Series, AW12PH Series Solving Common Problems, Explanation/Solution

Solving Common Problems

Before contacting the after-sales service,perform the following simple checks.

They may save you the time and expense of an unnecessary service call.

Problem			Explanation/Solution
The air conditioner does not			 Check that the circuit breaker used for the air conditioner has not
operate at all			been triggered.
			 Check that the power cable is plugged into a wall socket and the
			socket is switched on, if necessary.
			 Check that the operating mode indicator (COOL or FAN) on the unit is
			lit up; if necessary press (On/Off) button on the remote control or
			unit.
The air conditioner does not			 Check that there are no obstacles between you and the unit.
operate with the remote control			 Replace the remote control batteries if necessary.
			 Check that you are close enough to the unit (seven metres/yards
			or less).
No beep is heard when you press			 Check that you are pointing the remote control at the remote
	(On/Off) on the remote control		control sensor on the unit.
			 Replace the remote control batteries if necessary.
The air conditioner does not cool			 Check that the correct operating mode has been selected COOL..
			 The room temperature may be too low.
			 Dust may be blocking the air filter; refer to page 16 for
			cleaning instructions.
			 Check that there is no obstacle blocking the air flow into or out of
			the unit.
The air flow direction does not			 Check that the air conditioner has been switched on; if necessary,
change when you press the
			press	(On/Off) button on the remote control or unit.
	or	on the unit button
The timer is not correctly triggered			 Check that the timer has been programmed correctly;
			see page 12~13.
Odour is permeated in the			 Air the room.
room during air conditioning

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2006-12-5 16:37:41