Troubleshooting
Before reporting on a problem with your product, please check the troubleshooting table below.
Problem
Checkpoint
Solution
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| • After checking the power | |
| • Has the power been cut? | connection, operate the | |||||
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| product again. | |
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| • Insert the power plug | |
The air purifier | • Is the power plug | into the wall outlet | |||||
does not work. | unplugged? | correctly and operate the | |||||
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| product again. | |
| • Is there a problem with | • Try using another wall | |||||
| the wall outlet or the | power outlet or power | |||||
| power strip? | strip. | |||||
The filter | • Did you reset the alarm | • After cleaning or | |||||
by pressing and holding | replacing a filter, you | ||||||
cleaning | |||||||
the [ |
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| ] button for | need to reset the alarm | ||
indicator is | 3 seconds after cleaning | by pressing the filter | |||||
continuously on. | |||||||
or replacing a filter? | reset button. | ||||||
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| • Is the Pre filter | • Clean the Pre filter. | |||||
| contaminated? | ||||||
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There is a | • Is there a strange | • Purchase a new | |||||
integrated HEPA/ | |||||||
strange odor. | odor coming from | ||||||
deodorization filter and | |||||||
| the integrated HEPA/ | ||||||
| replace the old filter with | ||||||
| deodorization filter? | ||||||
| the new one. | ||||||
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22
ACR |
