11. Appendix
11.1 Troubleshooting
DISPLAY on front panel is off
1.Power adapter is disconnected. Make sure power adapter is plugged into a proper power socket.
2.The receiver is turned off. Turn it on.
DISPLAY on front panel is on, but no sound and picture on TV screen The receiver is in
No signal
1.Antenna cable is not conected. Make sure that there’s a connection between your aerial and the PVR10HD.
2.You haven’t performed a channel scan. See section 8. Channel Search on page 37.
No sound
1.Audio cable is disconnected or incorrectly connected. See 2.1 “Connecting to your TV” on page 11.
2.The receiver is in mute mode. Press MUTE key on remote to restore sound.
3.Volume is set to minimum. Increase volume to a proper level using the remote.
4.Audio settings are incorrect. See section 3.5 “Audio Setting” on page 19 or “Audio Decode” under General Settings in on page 41.
No picture
1.Video cable is disconnected or incorrectly connected. See 2.1 “Connecting to your TV” on page 11.
2.The receiver is in radio mode. Switch to TV mode if you need.
3.Your TV is not set to AV mode.
Video and audio mismatch, or sound out of sync
Audio settings are incorrect. See section 3.5 “Audio Setting” on page 19 or “Audio Decode” under General Settings in on page 41.
Poor quality picture
Weak signal. Ensure proper connection between your aerial and PVR10HD.
Remote control doesn’t work
1.Flat batteries. Replace the batteries.
2.Remote is not aimed at the receiver. Aim remote at the receiver.
Cannot record program
1.Not enough space on your internal and/ or external HDDs. Delete files and create space on the hard drives.
2.There’s a conflict with the current recording. Stop current recording or wait until the recording is finished.
Cannot operate time shift
1.
2.The capacity of attached USB drive is less than 8GB.
Note: If you cannot solve the problems after referring to this trouble shooting, please contact us on 1800 337 366.
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