Troubleshooting

Problems and solutions

The washing machine will not start

•Make sure the door is firmly closed.

•Make sure the washing machine is plugged in.

•Make sure the water source faucet is turned on.

•Make sure to press the Start/Pause button.

No water or insufficient water supply

•Make sure the water source faucet is turned on.

•Make sure the water source hose is not frozen.

•Make sure the water intake hose is not bent.

•Make sure the filter on the water intake hose is not clogged.

Detergent remains in the detergent drawer after the wash program is complete

•Make sure the washing machine is running with sufficient water pressure.

•Put the detergents in the inner parts of the detergent drawer(away from the outside edges).

Washing machine vibrates or is too noisy

•Make sure the washing machine is set on a level surface. If the surface is not level, adjust the washing machine feet to level the appliance.

•Make sure that the shipping bolts are removed.

•Make sure the washing machine is not touching any other object.

•Make sure the laundry load is balanced.

The washing machine does not drain and/or spin

•Make sure the drain hose is not squashed or bent.

•Make sure the water hose mesh filter is not clogged.

Understanding error messages

Error displayed

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

•

Close the door.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure the source water faucet is turned on.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Check the water pressure.

 

 

 

 

 

 

 

 

 

 

 

 

• Clean the debris filter.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Make sure the drainage hose is installed correctly.

 

 

 

 

 

 

 

 

 

 

 

 

• Laundry load is unbalanced; loosen any tangled laundry.

 

 

 

 

 

• If only one item of clothing needs washing, such as a bathrobe or jeans, the

 

 

 

 

 

 

 

 

 

 

 

final spin result might be unsatisfactory and an "UE" error message will be

 

 

 

 

 

 

 

 

 

 

 

 

shown in the display window.

 

 

 

 

 

 

 

 

 

 

 

• Check the end of the drain hose is too low. (Make sure the holder of drain

 

 

L

 

 

 

 

 

 

 

 

 

 

 

hose in the back is intact)

 

 

 

 

 

• Check the end of the drain hose is submerged in water.

 

 

 

 

 

 

 

Before contacting After-Sales service:

1.Try to remedy the problem (See "Troubleshooting" on this page).

2.Restart the programme to see if the fault is repeated.

3.If the malfunction persists, call after-sales service and describe the problem.

9

Page 8 Page 10
Page 9
Image 9
Samsung B1245AVGW1/XEH, B1245AVGW/XEG, B1245AVGW/YLE Troubleshooting, Problems and solutions, Understanding error messages
Page 8 Page 10

B1245AVGW/YLW, B1245AVGW1/XEH, J1453GW/XEE, B1245AVGW/YLE, B1245AVGW/YLP specifications

The Samsung B1245AVGW1/XEF, B1245AVGW/XEH, and B1245AVGW1/XEH are essential air conditioning units designed to provide efficient cooling and heating solutions for residential and commercial spaces. These models are part of Samsung's commitment to delivering high-performance HVAC systems that cater to the needs of modern users, combining advanced technologies with user-friendly features.

One of the standout characteristics of these models is their Energy Efficiency Ratio (EER), which ensures optimal cooling performance while minimizing energy consumption. This feature not only translates to lower electricity bills for the user but also contributes to a more sustainable environment. With their inverter technology, these air conditioners adjust the compressor speed according to the cooling demand, providing consistent comfort without energy wastage.

Additionally, the B1245AVGW series incorporates a multi-stage filtration system that effectively removes dust, allergens, and pollutants. This is particularly beneficial for households with children or members suffering from allergies, as it enhances indoor air quality significantly. The deodorizing filter also eliminates unpleasant odors, creating a fresher living space.

The sleek design of these models complements modern décor, making them a stylish addition to any room. The quiet operation is another advantage, ensuring that the units deliver comfort without disruptive noise, allowing for a peaceful environment whether it's at home or in an office setting.

Samsung has integrated smart technology into its B1245AVGW series, which allows for seamless connectivity. Users can easily control their air conditioning through smartphone apps or voice assistants, providing convenience in operation. This feature is particularly appealing for tech-savvy consumers who appreciate real-time monitoring of their energy usage.

In terms of installation, the compact nature of these units makes them suitable for a variety of settings, including smaller rooms that require efficient cooling without taking up too much space. The units are designed for easy installation and maintenance, ensuring that users can enjoy uninterrupted performance year-round.

Overall, the Samsung B1245AVGW1/XEF, B1245AVGW/XEH, and B1245AVGW1/XEH are exemplary models in the air conditioning market, bringing together cutting-edge technology, energy efficiency, and user-friendly features that cater to today's lifestyle needs.
Top Page Image Contents