Manuals / Samsung / TV and Video / Blu-ray Player

Samsung BD-C6900/XEE, BD-C6900/EDC, BD-C6900/XAA, BD-C6900/XEF manual Appendix, Troubleshooting

Models: BD-C6900/XEF BD-C6900/XAA BD-C6900/EDC BD-C6900/XEE

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Appendix

 

 

 

Troubleshooting

Before requesting service, please check the following.

 

 

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 6.1m.

•Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall batteries and try to operate the remote control again.

Disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

Disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles)

 

• You’ve requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The screen aspect ratio is fixed on your Blu-ray Disc/DVDs.

 

• This is not a problem with the product.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

 

The screen is blocked

• Press the STOP (

) button (on the front panel) for more than 5 seconds

 

with no disc inside. All settings will revert to the factory settings.

•When the factory default settings are restored, all the stored user BD data is deleted.

If the HDMI output is set to a resolution your

• Press the STOP (

) button (on front panel) for more than

5 seconds with

TV cannot support (for example, 1080p), you

no disc inside. All settings will revert to the factory settings.

 

may not see a picture on your TV.

• When the factory default settings are restored, all the stored user BD data

 

is deleted.

 

 

08 Appendix

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Samsung BD-C6900/XEE, BD-C6900/EDC, BD-C6900/XAA, BD-C6900/XEF manual Appendix, Troubleshooting
Page 58 Page 60

BD-C6900/XEF, BD-C6900/XAA, BD-C6900/EDC, BD-C6900/XEE specifications

The Samsung BD-C6900/XEE is a cutting-edge Blu-ray player that boasts an impressive array of features and technologies designed to enhance your home entertainment experience. Launched amidst the growing popularity of high-definition media, this model stands out not just for its playback capabilities but also for its smart functionalities.

At the core of the BD-C6900 is its ability to deliver stunning 1080p video quality, making it an excellent choice for movie enthusiasts. The player supports various video formats, ensuring compatibility with a wide range of media. Additionally, the BD-C6900 is equipped with advanced upscaling technology, allowing standard-definition DVDs to be upscaled to near high-definition quality. This means that older content can be enjoyed with enhanced clarity and detail, breathing new life into your DVD collection.

One of the standout features of the BD-C6900 is its smart capabilities. With built-in Wi-Fi, this Blu-ray player makes it easy to connect to the internet and access a range of streaming services such as Netflix, YouTube, and Vudu. This integration of online content provides a wealth of entertainment options beyond traditional Blu-ray discs, allowing users to enjoy movies, TV shows, and other media seamlessly.

The Samsung BD-C6900 also supports 3D Blu-ray playback, creating an immersive viewing experience for fans of three-dimensional movies. Coupled with its advanced audio technologies, including Dolby TrueHD and DTS-HD Master Audio, the player ensures that sound quality matches the stunning visuals, delivering a fantastic home cinema experience.

Furthermore, the sleek design of the BD-C6900 complements modern entertainment setups. Its compact size allows it to fit easily alongside your television and other devices without taking up excessive space. The user interface is intuitive and easy to navigate, making it accessible for users of all technical abilities.

In addition to its core features, the BD-C6900 supports various codecs and file formats, enabling playback of media stored on USB devices. This versatility ensures that users can enjoy a diverse range of content without the need for multiple devices.

Overall, the Samsung BD-C6900/XEE is a feature-rich Blu-ray player that combines excellent video and audio quality with smart streaming capabilities. Its support for 3D content and a variety of media formats makes it a worthy addition to any home entertainment system, catering to the needs of both casual viewers and avid cinephiles alike.