Appendix, Troubleshooting | Samsung BD-D7500/EN, BD-D7500B/XN

Appendix


	Troubleshooting
Before requesting service, please check the following.

PROBLEM	SOLUTION
No operation can be performed with the	• Check the batteries in the remote control. They may need replacing.
remote control.	• Operate the remote control at a distance of no more than 6.1m.
	• Remove batteries and hold down one or more buttons for several minutes
	to drain the microprocessor inside the remote control to reset it. Reinstall
	batteries and try to operate the remote control again.
Disc does not play.	• Ensure that the disc is installed with the label side facing up.
	• Check the region number of the Blu-ray Disc/DVD.
Disc Menu does not appear.	• Ensure that the disc has disc menus.

The prohibition message appears on the	• This message appears when an invalid button is pressed.
screen.	• The Blu-ray Disc/DVD’s software doesn’t support the feature (e.g., angles).
	• You’ve requested a title or chapter number or search time that is out of
	range.
Play mode differs from the Setup Menu	• Some of the functions selected in the Setup Menu may not work properly if
selection.	the disc is not encoded with the corresponding function.
The screen ratio cannot be changed.	• The Screen Ratio is fixed on your Blu-ray Disc/DVD.
	• This is not a problem with the player.

No audio.	• Make sure you have selected the correct Digital Output in the Audio Options
	Menu.
The screen is blocked	• If the HDMI output is set to a resolution your TV cannot support (for
	example, 1080p), you may not see a picture on your TV.
	• Press the STOP (	) button (on top panel) for more than 5 seconds with
	no disc inside. All settings will revert to the factory settings.

•When the factory default settings are restored, all stored user BD data is deleted.

08 Appendix

English 67

BD-D7500/EN, BD-D7500/XN, BD-D7500B/XE, BD-D7500/XE, BD-D7500B/XN specifications

The Samsung BD-D7500 series is a sophisticated range of Blu-ray players that combines cutting-edge technology with an impressive array of features. This series includes model variants such as BD-D7500B/ZF, BD-D7500E/ZF, BD-D7500/ZF, BD-D7500/XN, and BD-D7500/EN, all engineered to deliver an exceptional home entertainment experience.

At the heart of the BD-D7500 series is its 3D Blu-ray playback capability, allowing users to enjoy an immersive viewing experience with compatible 3D content. The advanced picture processing enhances video quality, ensuring that images are crisp, vibrant, and true to life. This series also supports Full HD 1080p playback, providing clarity and detail in high-definition content.

One of the standout features of the BD-D7500 series is its Smart Hub functionality, which opens up a world of entertainment beyond physical media. Users can access popular streaming services such as Netflix, YouTube, and Hulu directly from their Blu-ray player. The user-friendly interface allows seamless navigation through apps and content, making it easy to find your favorite shows and movies.

Additionally, the BD-D7500 series boasts built-in Wi-Fi connectivity, enabling effortless access to the internet without the need for additional cables or adapters. This feature complements its Smart Hub capabilities, allowing for firmware updates and content streaming with minimal hassle. For those who appreciate a more wired connection, Ethernet support is also included.

The Samsung BD-D7500 players support a variety of audio formats, including Dolby TrueHD and DTS-HD Master Audio, ensuring that users enjoy high-fidelity sound that complements their video experience. With 7.1 channel audio output, this series fully supports a surround sound setup, creating an engaging and cinematic atmosphere.

Furthermore, the sleek design of the BD-D7500 series is an aesthetic addition to any home theater setup. Its compact and stylish form factor fits well into various entertainment setups without compromising on performance.

In conclusion, the Samsung BD-D7500B/ZF, BD-D7500E/ZF, BD-D7500/ZF, BD-D7500/XN, and BD-D7500/EN models represent a significant step forward in Blu-ray technology. With features like 3D playback, Smart Hub access, Wi-Fi connectivity, and superior audio performance, these players cater to the demands of modern home entertainment enthusiasts, ensuring that they are well-equipped to enjoy high-quality multimedia content.

Samsung BD-D7500/EN, BD-D7500B/XN, BD-D7500/XN, BD-D7500/ZF, BD-D7500B/ZF Appendix, Troubleshooting

Models: BD-D7500/EN BD-D7500/XN BD-D7500B/XE BD-D7500/XE BD-D7500B/XN BD-D7500B/ZF BD-D7500/ZF

Appendix

Troubleshooting

PROBLEM

SOLUTION

screen.

range.

example, 1080p), you may not see a picture on your TV.

• Press the STOP (

BD-D7500/EN, BD-D7500/XN, BD-D7500B/XE, BD-D7500/XE, BD-D7500B/XN specifications