Appendix

Troubleshooting

Before requesting service, please try the following solutions.

PROBLEM

SOLUTION

No operation can be performed with the

• Check the batteries in the remote control. They may need replacing.

remote control.

• Operate the remote control at a distance of no more than 20 feet from the

 

player.

 

• Remove the batteries and hold down one or more buttons for several

 

minutes to drain the microprocessor inside the remote control to reset it.

 

Reinstall the batteries and try to operate the remote control again.

The disc does not play.

• Ensure that the disc is installed with the label side facing up.

 

• Check the region number of the Blu-ray Disc/DVD.

The disc Menu does not appear.

• Ensure that the disc has disc menus.

 

 

The prohibition message appears on the

• This message appears when an invalid button is pressed.

screen.

• The Blu-ray Disc/DVD's software doesn't support the feature (e.g., angles).

 

• You've requested a title or chapter number or search time that is out of

 

range.

Play mode differs from the Setup Menu

• Some of the functions selected in the Setup Menu may not work properly if

selection.

the disc is not encoded with the corresponding function.

The screen ratio cannot be changed.

• The Screen Ratio is fixed on your Blu-ray Disc/DVD.

 

• This is not a problem with the player.

No audio.

• Make sure you have selected the correct Digital Output in the Audio Options

 

Menu.

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for

 

example, 1080p), you may not see a picture on your TV.

 

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

Forgot password

• Press the @button (on front panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don't use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data will

 

be deleted.

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Samsung BD-ES6000/ZA user manual Troubleshooting
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BD-ES6000/ZA specifications

The Samsung BD-ES6000/ZA is a versatile Blu-ray player that offers an impressive range of features and technologies designed to enhance your home entertainment experience. This player stands out not only for its sleek design but also for its ability to deliver high-quality audio and video performance, making it a popular choice among movie enthusiasts.

One of the main features of the BD-ES6000/ZA is its support for full HD 1080p resolution. This capability ensures that users can experience movies and shows with stunning clarity and detail, providing a cinematic experience right in the comfort of their home. The unit supports a variety of disc formats, including Blu-ray discs, DVDs, and CDs, ensuring compatibility with a wide range of media.

In addition to playback capabilities, the BD-ES6000/ZA comes equipped with Smart Hub functionality, offering users access to a wide array of streaming services. This feature allows you to enjoy popular platforms such as Netflix, Hulu, and YouTube directly from the player, eliminating the need for additional devices. The player also supports DLNA, enabling users to stream content from compatible devices on their home network.

Another notable technology in the BD-ES6000/ZA is its built-in Wi-Fi connectivity. This feature simplifies the process of connecting to the internet, making it easy to access online content and perform firmware updates. Users can also benefit from Samsung’s Smart View app, which allows for seamless streaming of content from mobile devices to the Blu-ray player.

Audio performance is equally impressive, with support for advanced audio codecs such as Dolby TrueHD and DTS-HD Master Audio. This ensures that users experience rich, immersive sound that complements the stunning visuals. The player also features an HDMI output and optical audio output, allowing for easy connection to home theater systems.

Moreover, the Samsung BD-ES6000/ZA is designed with energy efficiency in mind, earning ENERGY STAR certification. This makes it an environmentally friendly choice, helping users to reduce their energy consumption without compromising on performance.

In summary, the Samsung BD-ES6000/ZA is a feature-rich Blu-ray player that combines excellent video and audio quality with smart connectivity options. Whether you're enjoying your favorite films or streaming content from the web, this player promises a satisfying home entertainment experience tailored to modern viewing needs. With its stylish design and comprehensive capabilities, it remains a strong contender in the world of Blu-ray players.
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