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PROBLEM | SOLUTION |
If you experience other problems. | • Go to the contents and find the section of the user manual that contains the |
| explanations regarding the current problem, and follow the procedure once |
| again. |
| • If the problem still cannot be solved, please contact your nearest Samsung |
| authorized service centre. |
The picture is noisy or distorted | • Make sure that the disc is not dirty or scratched. |
| • Clean the disc. |
No HDMI output. | • Check the connection between the TV and the HDMI jack of the player. |
| • Check if your TV supports 576p/480p, 720p, 1080i or 1080p HDMI input |
| resolution. |
Abnormal HDMI output screen. | • If random noise appears on the screen, it means that TV does not support |
| HDCP |
AllShare function |
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I can see folders shared through AllShare, | • AllShare only shows Video, Photo, and Music files. Other types of files are |
but I cannot see the files. | not displayed. |
The video plays intermittently. | • Check if the network is stable. |
| • Check if the network cable is properly connected and if the network is not |
| overloaded. |
| • The wireless connection between the DLNA compatible device and the |
| player is unstable. |
| Check the connection. |
The AllShare connection between the player | • IP addresses within the same subnetwork should be unique. |
and the PC is unstable. | If they are not, IP interference can cause this phenomenon. |
| • Check if you have a firewall enabled. |
| If so, disable the firewall function. |
