PROBLEM

SOLUTION

The screen is blank.

• If the HDMI output is set to a resolution your TV cannot support (for example,

 

1080p), you may not see a picture on your TV.

 

• Press the @ button (on top panel) for more than 5 seconds with no disc

 

inside. All settings will revert to the factory settings.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

Forgot password

• Press the @ button (on top panel) for more than 5 seconds with no disc

 

inside. All settings including the password will revert to the factory settings.

 

Don’t use this unless absolutely necessary.

 

• When the factory default settings are restored, all stored user BD data is

 

deleted.

The picture is noisy or

• Make sure that the disc is not dirty or scratched.

distorted

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 576p/480p, 720p, 1080i, or 1080p HDMI input

 

resolutions.

Abnormal HDMI output

• If random noise appears on the screen, it means that TV does not support

screen.

HDCP (High-bandwidth Digital Content Protection).

If you experience other

• Go to the contents and find the section of the user manual that contains the

problems.

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorised service centre.

PROBLEM

 

SOLUTION

DLNA function

 

 

I can see folders shared

•

DLNAs shows only files corresponding to the Image, Music, and Movie

through DLNA, but I cannot

 

categories. Files that do not correspond to these categories are not displayed.

see the files.

 

 

Video is played intermittently.

•

Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is

 

 

overloaded.

DLNA connection between

•

The IP address under the same subnetwork should be unique. If they are not,

Player and PC is unstable.

 

IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

 

If so, disable the firewall function.

BD-LIVE

 

 

I cannot connect to the BD-

•

Check whether the network connection is working or not by using the

LIVE server.

 

Network Status menu.

 

• Check whether the USB memory device is connected to the player.

 

•

The memory device must have at least 1GB of free space to accommodate

 

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management.

 

• Check whether the BD-LIVE Internet Connection menu is set to Allow(All).

 

• If all above fails, contact the contents provider or update the player to the

 

 

latest firmware.

When using the BD-LIVE

•

The memory device must have at least 1GB of free space to accommodate

service, an error occurs.

 

the BD-LIVE service.

 

 

You can check the available size in BD Data Management.

✎✎ NOTES

 

 

`` When the factory default settings are restored, all stored user BD data is deleted.

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Samsung BD-f5500e Screen is blank, 1080p, you may not see a picture on your TV, Deleted, Forgot password, Resolutions
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BD-f5500, BD-f5500e specifications

The Samsung BD-F5500E and BD-F5500 are advanced Blu-ray players that provide an exceptional home entertainment experience. Engineered with the latest technologies, these devices are designed to deliver high-quality video and audio performance, ensuring that users can enjoy their favorite movies and shows in stunning clarity.

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In summary, the Samsung BD-F5500E and BD-F5500 Blu-ray players stand out with their combination of high-definition video playback, smart technology features, advanced audio capabilities, and stylish design. They cater to modern entertainment needs, making them an excellent choice for anyone looking to enhance their viewing experience. Whether watching the latest blockbuster or streaming classic shows, these players deliver on numerous fronts to satisfy any home theater enthusiast.
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