PROBLEM

SOLUTION

 

 

The picture is noisy or distorted.

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the

 

product.

 

• Check if your TV supports the 576p/480p, 720p, 1080i or 1080p

 

HDMI input resolution.

 

 

Abnormal HDMI output appears on the

• If random noise appears on the screen, it means that TV does not

screen.

support HDCP (High-bandwidth Digital Content Protection).

 

 

If you experience other problems.

• Go to the table of contents and find the section of the user manual

 

that contains information about the feature you are having the

 

problem with, and then follow the procedure again.

 

• If you still cannot resolve the problem, please contact your nearest

 

Samsung authorised service centre.

 

 

Play Multimedia on network devices

 

 

 

You can see folders shared on network

• Multimedia list only shows Video, Photo, and Music files. Other

devices, but cannot see the files.

types of files are not displayed.

 

 

Video plays intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network

 

is not overloaded.

 

• The wireless connection between the AllShare compatible device

 

and the product is unstable.

 

Check the connection.

 

 

The Network connection between the

• IP addresses within the same subnetwork should be unique.

product and the PC is unstable.

If they are not, IP interference can cause this phenomenon.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

 

 

Appendix 07

51 English