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warranty & service
Troubleshooting
PROBLEM | SOLUTION |
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What should I do if the oven | • The oven may not be switched on. Switch the oven on. |
doesn’t heat up? | • The clock may not be set. Set the clock (see section |
| “Time Setting”). |
| • Check to see if the required settings have been applied. |
| • A household fuse may have blown or a circuit breaker |
| may have tripped. Replace the fuses or reset the circuit. |
| If this happens repeatedly, call an authorised electrician. |
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What should I do if, even | • There may be problems with the internal electrical |
though the oven function and | connections. Call your local service centre. |
temperature have been set, the |
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oven does not heat up? |
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What should I do if an error | • There is a fault in the internal electrical circuit |
code appears and the oven | connection. Call your local service centre. |
does not heat up? |
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What should I do if the time | • There was a power failure. Set the clock (see section |
display is blinking? | “Time Setting”). |
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What should I do if the oven | • The oven light is faulty. Replace the oven light bulb (see |
light doesn’t illuminate? | section “Bulb Exchange”). |
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What should I do if the oven’s | • Following use, the oven’s fan runs until the oven has |
fan is running without having | cooled down. Call your local service centre if the fan |
been set? | continues to run after the oven has cooled down. |
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Error and Safety codes
CODE | PROBLEM | SOLUTION |
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| An error of the oven may cause | Call local SAMSUNG service |
| low performance and problems | centre. |
| in safety. Stop using the oven |
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| immediately. |
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| SAFETY SHUTOFF | Turn oven off and remove food. |
| Oven has continued operating | Allow oven to cool before using |
| at set temperature for prolonged | again. |
| time. |
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| If you did not select an appropriate | Select the correct temperature for |
| temperature for the mode. | the mode. |
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| (see section “Using the Fast |
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| Preheating mode”) |
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1) * refers to all numbers or characters.
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