Check Points before Requesting Service

Symptom

Solution

Anynet+ does not

■ Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+

work.

devices only.

 

■ Connect only one receiver.

 

■ Check if the Anynet+ device power cord is properly connected.

 

■ Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Check whether the TV remote control is in TV mode.

 

■ Check whether it is Anynet+ exclusive remote control.

 

■ Anynet+ doesn’t work at a certain condition. (Searching channels, Operating

 

WISELINK, Plug & Play, etc.)

 

■ When connecting or removing the HDMI 1.3 cable, please make sure to search

 

devices again or restart your TV.

 

■ Check if the Anynet+ Function of Anynet+ device is set on.

I want to start

■ Check if the Anynet+ device is properly connected to the TV and check if the

Anynet+.

Anynet+ (HDMI-CEC) is set to On in the Anynet+ Setup menu.

 

■ Press the TV/DTV button on the TV remote control to switch to TV. Then press

 

the TOOLS button to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

■ Select View TV in Anynet+ menu.

 

■ Press the SOURCE button on the TV remote control and select a device other

 

than Anynet+ devices.

 

■ Press any of P / and PRE-CHsuch to change to the TV mode. (Note that

 

the channel button operates only when a tuner-embedded Anynet+ device is not

 

connected.)

The Configuring

■ You cannot use the remote control when you are configuring Anynet+ or

Anynet+ connection

switching to a view mode.

message appears on

■ Use the remote control when the Anynet+ setting or switching to view mode is

the screen.

complete.

The Anynet+ device

You cannot use the play function when Plug & Play is in progress.

does not play.

 

The connected device

■ Check whether or not the device supports Anynet+ functions.

is not displayed.

■ Check whether or not the HDMI 1.3 cable is properly connected.

 

■ Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

 

■ Search Anynet+ devices again.

 

■ You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI

 

cables may not support Anynet+ functions.

 

■ If it is terminated by an abnormal situation such as disconnecting the HDMI 1.3

 

cable or power cord or a power failure, please repeat the device scan.

The TV programme

Check whether the antenna jack on the recording device is properly connected.

cannot be recorded.

 

The TV sound is not

 

output through the

Connect the optical cable between TV and the receiver.

receiver.

 

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Samsung BN68-01702A-00 user manual Check Points before Requesting Service, Symptom Solution