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EN
Warranty and Service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help of the following
instructions Do not attempt any further repairs if the following instructions do not help in each
specic case.
Warning: Repairs to the appliance are to be performed only by a qualied service
technician Improperly effected repairs may result in considerable risk to the user If
your appliance needs repair, please contact your customer service centre

What should I do if the cooking zones are not functioning?

Check for the following possibilities:
• The fuse in the house wiring (fuse box) is intact If the fuses trip a number of times, call an
authorised electrician
• The appliance is properly switched on
• The control indicators in the control panel are illuminated
• The cooking zone is switched on
• The cooking zones are set at the desired heat settings

What should I do if the cooking zones will not switch on?

Check for the following possibilities:
• A period of more than 10 seconds has elapsed between when the On / Off button was
actuated and the desired cooking zone switches on (see the section “Switching the
appliance on”)
• The control panel is partially covered by a damp cloth or liquid

What should I do if the display except for the residual warmth indicator

suddenly disappears?

This could be a result of one of two possibilities:
• The On / Off sensor was accidentally actuated
• The control panel is partially covered by a damp cloth or liquid

What should I do if, after the cooking zones have been switched off, residual

warmth is not indicated in the display?

Check for the following possibility:
• The cooking zone was only briey used and therefore did not become hot enough. If the
cooking zone is hot, please call the customer service centre

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:
• The control panel is partially covered by a damp cloth or liquid
• The child safety lock is on
What should I do if the display is illuminated?
Check for the following:
• The control panel is partially covered by a damp cloth or liquid To reset, press the “On /
Off” control sensor
C21RJAN_XSA-00144A_EN.indd 21 2008-10-07  5:01:21