Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?

The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings. The heat also cycles on and off at the highest setting.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

What form does the problem take?

Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

Model description

S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung C21RJAN manual Service, What does it mean when the burner does not glow red?

C21RJAN specifications

The Samsung C21RJAN is a cutting-edge refrigerator designed to meet the modern needs of consumers, combining style, functionality, and technology. One of the standout features of this appliance is its spacious interior, designed with an efficient layout that maximizes storage capacity. It offers ample room for groceries and perishable items, with adjustable shelves that can be configured to accommodate various sizes of food containers.

One of the key technologies integrated into the Samsung C21RJAN is the Twin Cooling Plus system. This innovative feature utilizes two separate cooling systems for the refrigerator and freezer compartments. By maintaining optimal humidity levels in the fridge while ensuring the freezer stays cold, Twin Cooling Plus prevents the mixing of odors and keeps food fresher for longer periods.

Another notable characteristic of the Samsung C21RJAN is its Energy Star rating, which signifies its commitment to energy efficiency. This refrigerator is designed to consume less energy compared to conventional models, providing both environmental benefits and savings on utility bills. The use of LED lighting throughout the interior not only enhances visibility but also contributes to energy efficiency.

The Samsung C21RJAN also integrates smart technology, catering to the tech-savvy consumer. With Wi-Fi connectivity, users can control various settings from their smartphones. This includes monitoring temperatures, adjusting cooling settings, and receiving alerts when the door is left open or when it’s time to change the water filter.

For convenience, the refrigerator features a water and ice dispenser, providing chilled water and ice cubes at the touch of a button. The dispenser is designed for easy access, and it features a sleek, modern design that complements the overall aesthetic of the appliance.

In terms of design, the Samsung C21RJAN boasts a sleek stainless-steel finish that adds a touch of elegance to any kitchen. The clean lines and minimalist look make it a stylish addition, while the intuitive user interface ensures that operating the refrigerator is straightforward.

In summary, the Samsung C21RJAN stands out as a high-performance refrigerator that combines innovative cooling technologies, energy efficiency, and modern design. Its features are tailored to meet the demands of contemporary households, making it a valuable investment for anyone seeking a reliable and stylish appliance.