Warranty and Service (Continued)

What does it mean when the burner does not glow red?

EN

•The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings. The heat also cycles on and off at the highest setting.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

•What form does the problem take?

•Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

•Model description

•S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

•if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

•if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung C61R2AEEP/XEH manual Service, Is it a technical fault?, When do you incur costs even during the warranty period?
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C61R2AEEP/XEH, C61R2AEE/XEH specifications

The Samsung C61R2AEE/XEH and C61R2AEEP/XEH are two advanced and energy-efficient refrigerator models that are designed to cater to the diverse needs of modern households. These models blend cutting-edge technology with sleek design, providing not only functionality but also aesthetic appeal.

One standout feature of the C61R2AEE/XEH and C61R2AEEP/XEH is the innovative Twin Cooling Plus technology. This system independently controls the cooling in the refrigerator and freezer compartments, ensuring that food remains fresher for longer periods. This is particularly beneficial for preserving the taste and texture of fruits, vegetables, and even ice cream. By preventing odors from mixing, it preserves the original flavors of the stored items.

Another notable characteristic is the digital inverter compressor that automatically adjusts its speed according to the cooling demand. This not only enhances energy efficiency but also leads to quieter operation. Furthermore, the energy efficiency of these models is reflected in their high energy ratings, making them an ideal choice for environmentally conscious consumers looking to lower their energy bills.

The design of the C61R2AEE/XEH and C61R2AEEP/XEH is both modern and functional. With spacious interiors and adjustable shelving, users can customize the storage layout according to their needs. The bright LED lighting illuminates every corner of the refrigerator, making it easy to find items even in low light conditions.

Additionally, these models come equipped with a Smart Sensor System that continuously monitors conditions inside the refrigerator, adjusting settings to maintain optimal temperatures. The Power Cool and Power Freeze features allow for rapid cooling and freezing of items, which can be a significant advantage when it comes to preparing for gatherings or special occasions.

For added convenience, these refrigerators include a water and ice dispenser, providing quick access to chilled water and ice without the need to open the appliance. The sleek exterior, featuring a fingerprint-resistant finish, ensures that these models maintain their pristine look, reducing the need for constant cleaning.

Overall, the Samsung C61R2AEE/XEH and C61R2AEEP/XEH models stand out in today’s market due to their blend of innovative features, aggressive energy efficiency, and classic design. They represent a smart investment for anyone seeking a reliable and aesthetically pleasing refrigerator.
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