Warranty and Service (Continued)

EN

What does it mean when the burner does not glow red?

 

The selected temperature of the cooking zone is maintained by a sensor that cycles the zone on and off, so the surface cooking area will not always glow red. If you select a low heat setting, the heat will cycle on and off more frequently than at higher settings. The heat also cycles on and off at the highest setting.

If you request a service call because of an error made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.

Service

Before calling for assistance or service, please check the section “Troubleshooting.” If you still need help, follow the instructions below.

Is it a technical fault?

If so, please contact your customer service centre.

Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.

Please take note of the following information.

What form does the problem take?

Under what circumstances does the problem occur?

When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:

Model description

S / N code (10 digits)

We recommend that you record the information here for easy reference.

Model:

Serial number:

When do you incur costs even during the warranty period?

if you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting,”

if the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.

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Samsung C61RAAST/BOL manual Warranty and Service, Is it a technical fault?

C61RAAST/BOL specifications

The Samsung C61RAAST/BOL is a modern and innovative microwave oven that combines cutting-edge technology with user-friendly features, designed to enhance your cooking experience. This appliance stands out for its sleek design and a range of functionalities that cater to various cooking needs.

One of the main features of the Samsung C61RAAST/BOL is its powerful inverter technology. This technology allows for precise temperature control and even cooking, ensuring that your meals are cooked thoroughly without overheating or undercooking. The inverter provides a consistent power level, which is especially beneficial for delicate tasks like defrosting and reheating.

The microwave also boasts a generous capacity, accommodating a variety of dish sizes. With its spacious interior, you can easily cook large meals or multiple dishes simultaneously, making it ideal for families or individuals who enjoy entertaining guests. The C61RAAST/BOL is equipped with multiple power levels, providing versatility for different cooking methods—from cooking and reheating to grilling.

In addition, this model features an easy-to-use control panel with intuitive buttons and a digital display. This interface simplifies navigation through the various cooking modes and settings. Some of the pre-programmed options include popcorn, pizza, and baked potato settings, allowing you to prepare your favorite snacks with just a press of a button.

Another noteworthy characteristic of the Samsung C61RAAST/BOL is its sleek and modern design. It is available in a stylish finish that easily complements any kitchen decor. The ceramic enamel interior ensures easy cleaning and helps to prevent the growth of bacteria, promoting a healthier cooking environment.

Moreover, the microwave incorporates a child lock feature, ensuring safety for homes with young children. This function prevents accidental operation, providing peace of mind for parents.

Overall, the Samsung C61RAAST/BOL is a multifunctional microwave that combines efficiency, style, and safety. With its advanced inverter technology, spacious capacity, user-friendly interface, and high-quality design, it represents an excellent addition to any contemporary kitchen. Whether you're reheating leftovers, defrosting meats, or preparing a quick meal, this microwave is equipped to handle all your cooking needs with ease and efficiency.